Hi Josh and Sean

We need to be a little careful here as we are in danger of straying off topic, 
:). Sean raises some very good points, and his diagnostic suggestions are 
well-founded.  There is one other thing, however, which you could try in order 
to nail this down.  If you are using wifi networking, try doing the same thing 
with an Ethernet-based network connection.  If your wireless connectivity is 
only Wireless-B/g, check to see if your router supports the more standardised 
and much more efficient Wireless-N.  I believe that you're in the UK Josh.  So 
if you're using BT Home Broadband or Virgin Media Broadband, you should have a 
wireless-N compatible router as that's what they issue their customers with 
these days.  I can't comment regarding other providers such as Sky or 
Talk-Talk, but since both Sky and Talk-Talk actually use Tiscaly Broadband at 
their core, they probably do.

Be aware that by default, Mac OS X only permits one single IP connection at a 
time …  meaning that you couldn't specify to use wifi networking for one thing 
and wired networking for another.  In order to do that you would need to 
replace the IP stack mechanism in OS X.  It can be done, but it's a little 
tricky.  BSD is the base of Mac OS X and you'd need to either use a re-compiled 
IP stack, or else use a utility such as the one we use, (IPNetrouterX) to 
modify the IP stack behaviour of OS X so as to allow two simultaneous 
connections using the same protocol but using different adapters.

Again it's quite complex and I wouldn't for a moment pretend I have a clue as 
to how you'd recompile the IP stack.  That's why we use a third-party utility.  
They replace the IP stack with a UNIX standard one which does allow multiple IP 
circuits simultaneously and then their GUI simply lets you define which traffic 
(based on port mapping), goes to which adapter.  Simple principle, really, just 
a bit difficult to implement.

Gordon

On 7 Jul 2012, at 05:14, Sean Murphy <[email protected]> wrote:

When you get VOIP quality issues, it is related to your download and/or upload 
band width. If you are doing a lot of other traffic at the same time as your 
Skype. Then you might not have enough band with to be allocated for Skype. 
Thus, you get choppy speech being sent. or received. Your ISP might have some 
Quality of service (QoS) configured on their routers/switches not correctly 
handling Skype protocol. They might be treating Skype as a generic protocol 
meaning you are competing with all other general traffic on the ISP network. 
Another possibility is Skype has band width issues which I find very unlikely.

If your router has the ability, I would configure QoS on it and try and 
allocate dedicate band width for the Skype protocol. I am not going to explain 
how to configure or the concepts of QoS because it is a subject of its own and 
beyond this list focus.

A tip to trouble shoot on your Mac, I would suggest you do not have any other 
programs open that access the Internet. If you are sharing the network with 
others, stop them from using it as well. Basically, I you should be the only 
person using the link and Skype should be the only program. Then make a Skype 
call and see how it performs at similar time as the previous times you had poor 
quality.

The final point is you might not be able to do anything about the quality 
because your router doesn't have a advance enough QoS. I would suggest talking 
with your ISP and see if they are doing anything unexpected with the Skype 
protocol. Be aware, if they are, they might not change their business policy.

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