Hi Eric, Thanks for reporting back, and I'm glad that you found a solution. A web search turned up the fact that WD Smartware is an additional software program that Western Digital distributes for backup. I've actually read reports where this process ran wild on Windows systems, too, where people had detached the external Western Digital drives and still had this process running at a high fraction of their CPU.
I know that the early releases of Western Digital drives in the MyBook Live series had an incompatibility with Time Machine that was fixed with a firmware update. Here's the link to the article at 9to5 Mac: • Western Digital fixes OS X Lion Time Machine incompatibilities with My Book Live series, August 3, 2011 http://9to5mac.com/2011/08/03/western-digital-fixes-time-machine-incompatibilities-with-my-book-live-series/ I wasn't able to find details about how to stop the program running in my web search, and I don't have this Western Digital drive to check. Congratulations on finding your own solution! You don't need the WD Smartware program at all if you are using other backup programs, such as Time Machine, SuperDuper! or Carbon Copy Cloner, so you should be OK now. My guess is that this program somehow triggered when you updated many music tracks with the iTunes Match replacement. On some of the Windows machines where this program ran, it was large amounts of Outlook mail updating that seemed to trigger it. Glad to hear that everything is working for you again. Best, Esther On Jul 10, 2012, at 10:18 AM, Eric Caron wrote: > Listers, > > I'm answering my own question for the archives and interested listers. > I called Apple and they could not help me end the WD Smartware D Process. > They sent me to Western Digitil. I then talked to Western Digital and they > said there was a known problem with WD Smartware and Lyon. He wanted me to > uninstall WD Smarware but he didn't know how to help me do that. Just > tossing it in the trash didn't help. Finally while on hold I found the > uninstall program buried in a folder called extras in the annoying WD > Smartware partition. I ran the uninstall and restarted my computer. My CPU > is acting normally again and my fan is off. > > This does not make me feel confident in WD drives for my Mac! > > Eric Caron > > On Jul 10, 2012, at 2:24 PM, Eric Caron wrote: > >> Dear Listers, >> >> I've noticed for some time that my Mac book has been running its fan >> and also extra slow. On occasion I've checked Activity monitor and >> apparently Missed something important. I found today a process called WD >> SmartwareD and my CPU percentage is usually over %90! I remember seeing WD >> Smartware on my Western Digital external drive. I have all hard disks >> except time Capsule disconnected from the computer and yet this process is >> still going. Further, when I go to the toolbar and select quit process I >> can't get it to stop. It says I'll have to enter a administrative password >> but I don't see where to do that. then the quit process button goes dim. >> In the meantime my CPU is still working like crazy and the fan is working >> very hard. >> >> How can I quit this process? >> >> eRic <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
