Hi Glenn, As Sean says, it would help to know whether you tried to download your Audible book to your computer or to the Audible app on an iPhone, iPod Touch, or iPad. And if you have downloaded a book to either your computer or to an iOS device, what system or device you are using. My guess, based on your earlier posts, is that you are using the Audible app on an iPhone 4.
First, can you check whether your device is close to full? I usually use apps to report on my system status (there are also several free ones, like System Status Lite by Techet, but you can find this information on disk usage in the Settings > General > About screen.) As with all devices and computers, downloading uses available cache storage, and you may get better performance when you're not short on available disk space, or have cleared off active apps in your AppSwitcher, or have cleared off multiple tabs in Safari or even gone to Settings > Safari and used "Clear History". (Most of this is not necessary, but are steps that you can take to minimize existing use of resources before you download.) Occasionally a file just doesn't download correctly. This can be due to heavy server traffic at the time you tried to download, or the status of the connection at that time with your ISP, etc. I've rarely had this happen with Audible downloads now, and it's unlikely unless you try to get a newly purchased file just after they've run a big sale. However, if this was a problem download, you can delete the file and try again. (You can start playing an app even when the download is incomplete, so the fact that you were able to start listening doesn't indicate that the complete download was OK.) To delete an audiobook from the Audible app: 1. Go to the book's playing screen. If you have selected "My Library" (the first of 5 buttons at the bottom of the screen), there is probably a "Last Played" button at the the top right corner of your screen. Double tap that. 2. On the screen with player controls at the bottom, there is an "Info" button at the top right corner. Double tap that "Info" button. 3. The Info screen for the book has three buttons at the bottom: "Bookmarks", "Details", and "Chapters". Double tap the middle "Details" button that is just above the "Home" button. 4. Do a three finger scroll up to move to the bottom of the page, and find the "Remove from device" button (just above the "Details" button, which itself is just above the "Home" button at the bottom of the screen). Double tap this to delete the book from your device. 5. You should be taken back to your library screen and the entry for the downloaded book. Flick right to the "Download" button and try the download again. HTH. I've rarely had problems with my Audible downloads not completing. This was an issue when they first released the app, and some of the downloads of even short files would take 50 minutes to complete, but now my downloads complete within a few minutes. Cheers, Esther > Glenn wrote: > >> Hi All, >> I got an account at audible.com, and I downloaded my first book, and I got >> into chapter 3, and it says downloading, and when I click on play, it tells >> me to connect to a network, and I am connected to my home network, but it >> still tells me that it is downloading, and it has been since this morning, >> the book is only 20 MB in size. >> I put in a bookmark, so I can find where I left off, but I cannot seem to >> get the rest of the book. >> Has anyone else with an audible account ever had such a strange problem? >> Glenn <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
