Thanks Sarah, ELive has been a huge pain so far!

Take care

Paula


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Sarah Alawami
Sent: Sunday, 22 July 2012 11:25 AM
To: Mac OSX & iOS Accessibility
Subject: Re: technical help

Hmm. I'll let someone on list handle this. so far you did take the right
troubleshooting steps, they just barfed. Now we have to figure out how to
fix that. good luck. and hope the problem is fixed so you can finish your
assignment.

Take care.
On Jul 21, 2012, at 6:22 PM, Paula Hobley wrote:

> Hi there
> 
> Bear with me, because I'm not too technically savvy at times.  On Friday,
I
> did some updates to my system.  I'm running Lion on my Macbook Pro.  Since
> then, when I go to the ELive room in Blackboard and go to run a recording
of
> a lecture that is available, it gives me the following error message.
> 
> Application error
> Unbable to launch the application
> Name
> Elluminate live
> Publisher
> Elluninate inc.
> From http://elive.deakin.edu.au:8080
> 
> When I click on details I get the following:
> Error
> Unsigned application requesting unrestricted access to system and signed
> resource (and then it gives a complicated web page)
> 
> I had a look on the web, and from what I can figure out, I have a version
of
> java that is not supported by ELive.  I tried to set the java preference
to
> an earlier version using utilities java preferences but I got an empty
table
> and the word version.  I can't figure out how to go back a version using
the
> command line in terminal.
> 
> Any help would be greatly appreciated.
> 
> Thanks
> 
> Paula
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Sarah Alawami
> Sent: Sunday, 22 July 2012 10:28 AM
> To: Mac OSX & iOS Accessibility
> Subject: Re: technical help
> 
> You're on it. What do you need help with regarding your mac? Any error
> messages, and specks of the machine would be helpful.
> On Jul 21, 2012, at 5:05 PM, Paula Hobley wrote:
> 
>> Hi there
>> 
>> 
>> 
>> I need technical help for my mac.  Can somebody please give me the
> subscribe
>> email for the technical help list?
>> 
>> 
>> 
>> Thanks
>> 
>> 
>> 
>> Paula
>> 
>> 
>> 
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