Hello everybody This point has been brought to our notice by a group member, but it is something we have been growing concerned about for some time.
If you ask a question on the list regarding a problem you're experiencing with your Apple hardware or a piece of related software, etc., could I ask that you please consider responding after, rather than before, you have tried the suggestion. Let me give you an example of what I mean. Member "1" asks a question such as: "How do I open folder on my desktop?" Member "2" responds by saying: "Just press Command+Down arrow when you have the folder highlighted." Following that reply to the question, member "1" responds with: "Thanks, I'll try that". That message then requires another response in which member "1" proudly tells the group that they are now able to open folders on their desktop. To be honest, the "Thanks, I'll try that." response was really not necessary. Although I do concede that it's the natural thing to do in some cases. However, may I ask you all to take a moment and just consider whether your response really is appropriate. Consider waiting until you've actually tried the suggested action, rather than responding before you do. That would not only help others to help you, but it would also cut down on extraneous traffic to the group, it would avoid wasted space in the list archives and it would also mean that when reviewing the traffic in the group, member "2" who made the initial suggestion to resolve the issue raised by member "1", and offer follow-up advice or suggestions if appropriate. What Im basically saying is please take a moment to consider your responses before you send them. Traffic in this group is rising steadily; an absolutely understandable and desirable circumstance as our membership increases. However, some of the traffic is unnecessary. That is why we encourage you to use the list archives. This has been mentioned several times both by us and also by fellow group members. If you take a moment to do that before you ask questions, you may very well find the answer to your problems in our repository of knowledge which is our list archive. This way you get an answer as and when you need it, rather than having to wait until fellow members respond. In summary; all I'm advocating is taking a moment to consider your posts. If you feel that your question hasn't been adequately answered by fellow members, then by all means do follow up on it. But if it's simply a case of saying something like "Thanks, I will try that", please delay your response until after you have tried the suggestion, then let the group know whether or not the responses were adequate. We would all appreciate your cooperation here, and I think you'll find that, by doing this, you encourage others to read your message. I happen to know that some members deliberately avoid reading post authored by other specific members because of this issue. That is definitely not a desirable circumstance, and we really hope that you don't make that avoided member be you. Thank you again, If you wish to comment on the contents of this post, please do so off list, not on it. I promise you that every message which reaches [email protected] does get read, unless we know for sure it's spam or something similar. If a group member contacts us, we will always respond in some way. Lynne <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
