Have you tried navigating the new contact window using the VoiceOver navigation commands? Tab and shift-tab may not work in all cases on the mac.

On 06/08/2013 12:19, Andy Collins wrote:
Hi all -

If I go to contacts, and click on add new card, and enter the data manually in 
to the fields, then I can create a new contact ok. However, I have some 
contacts that have been sent to me in an email, when I move the VO cursor to 
the address link, and then open the context menu, and click on add to contacts 
or whatever it is called, I can tab through and see first name, second name, 
phone number and email address have all been entered. There isn't an ok/finish 
button, so I just close the window, but when I then look in my contacts, the 
new one isn't there. What am I doing wrong? -

Andy
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