Quite honestly, I don't know why the snide comments about Apple being
ashamed of themselves. It really saddens me when people just up and out
automatically jump that gun without even botherring to examine the situation
first. I highly doubt that Apple is to blame here, as with all due respect
sir, I understand you're frustration, really I do, but let us try to help
you instead of complaining and nothing more. Let's get started, shall we?
First off, what generation Apple TV are you using? Second off, all you said
is "My phone." That's not real helpful. What phone are you using? The 4S?
3G? 4? 5? 5C? 5S? etc.
Second of all, on your phone, let's double tap on settings from your home
screen. Next, let's double tap on wifi. Make sure wifi is switched to on,
and that you're connected correctly to your home network. If not, there
lies your entire problem. If it just won't stay connected to your wifi,
then that not only lies your issue, but then we have a bigger issue on our
hands in general that needs to be addressed. Nextly, if you indeed are
correctly connected, then back out of your wifi settings, and let's go,
still within settings, to general, and then scroll all the way down to the
very bottom and double tap on reset. Don't worry, we're not gonna erase
your content and restore. We may do that in the long run, yes, but that's
way way way! too extreme just quite yet. I don't think that's going to wind
up being necessary. What I do, however, want you to do, is double tap on
reset, then flick down to reset network settings. I should warn you that
doing this will cause your device to forget all of your prefered wifi
networks, including the one there at your home/office, so you'll have to
then go back into settings, wifi, and double tap on your network, and get it
reconnected. Same goes with all the other networks you've previously
joined. It's kind of the nature of the beast. There's really no way around
this. Once your network settings have been reset, and you've reconnected to
your wifi network, let's now go in and try airplaying again. Sometimes the
network settings get a bit caddy wompissed, and you have to reset them.
It's really rare you should have to do that, but I have, seen it before.
Also, what version of I O S are you running on your phone? go look under
Settings, General, About if you're unsure. Basically we're looking for the
section in the about screen that says Version.
Finally, what version are you running in your Apple TV? Again, you can get
this by going to the main menu, and scroll all the way to the right...
provided you haven't moved your icons around on the screen... to settings,
and hit select in the center of your 4way circle on the remote. Now scroll
to General, and again hit select. Now, Unfortunately, Voiceover won't read
this screen very well to the best I recall. It might, but I seem to recall
it didn't. I'm not by my Apple TV right now to try it. Sorry. So, you may
have to get sighted help, but basically, again, in here, we're interested in
the version number. Once you get it, you can just hold the left concaved
round button down right below the navigational arrows on your remote, which
should be your back key. If presented with a menu, just scroll to main
menu, then hit select. It may automatically take you there anyway. It
depends on how you have that configured.
Let us know how you come along with this. If none of these ideas work, I'll
try coming up with something else we can try. Let's not worry right now
about resetting your phone to factory defaults. I'm only gonna have you do
that as an extreme very very very very very! last resort, and if we do! wind
up doing it, believe me, I'll walk you through first how to make a full
backup of your device, so that you won't lose anything at all in the
process.
Please give Apple a chance though. They really do make great products, and
even if you were actually kidding by those remarks, they're definitely not
productive in nature and making them definitely doesn't solve anything. No
offense nor hard feelings intended. I know you meant well. just something
worth thinking about.
chris.
Visit my Audioboo page for freely available music which I have recorded.
http://www.audioboo.fm/chrisgilland
For updates to my Audioboo page, you also are more than welcome to follow me
on Twitter.
http://www.twitter.com/clgillandmusic
----- Original Message -----
From: "William Lomas" <[email protected]>
To: "Mac OSX & iOS Accessibility" <[email protected]>
Sent: Thursday, October 10, 2013 11:05 AM
Subject: keeps disappearing
hello all apple should be a shamed of themselves as apple tv is the worst
product from them have ever used lol!!
airplay keeps disappearing from my phone and so using the tv with other
IOS devices it fruitless lol!!
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