Keep watching, as I think Dane and I are slowly but surely getting to the 
bottom of it, or, at least I hope.  LOL!

Chris.

On Dec 15, 2013, at 11:56 PM, Sarah k Alawami <[email protected]> wrote:

> Hmm. since i don't use iTunes match I really don't know. if you are on 
> twitter and know him liam had or maybe still had iTunes match, or maybe you 
> can wait for Dane to help you out. I"ll be watching this thread in case  so I 
> can learn stuff as well. Ilove to learn.
> On Dec 15, 2013, at 8:49 PM, Christopher gilland <[email protected]> 
> wrote:
> 
>> Sarah,
>> 
>> Dane may a actually been on to something here.  where is that option on I O 
>> S to update ITunes Match.  I'd like to try that before I go restoring things.
>> 
>> Chris.
>> 
>> ----- Original Message ----- From: "Sarah k Alawami" <[email protected]>
>> To: "mac access list iOS Accessibility" <[email protected]>
>> Sent: Sunday, December 15, 2013 11:27 PM
>> Subject: Re: ITunes Match Driving me absolute nuts!
>> 
>> 
>> Restore your phone to factory defaults. This might help, but I would make a 
>> back up just in case both on the cloud and in iTunes  If not call apple 
>> care..
>> 
>> Good luck.
>> On Dec 15, 2013, at 8:08 PM, Christopher Gilland <[email protected]> 
>> wrote:
>> 
>>> OK, I am about two drinks away from saying ITunes match is a piece of sh**! 
>>>  I am running the most recent version of IOS 7, and my ITunes running on 
>>> OSX 10.9 Mavericks is totally 100% up to date as well.  I’m using an IPhone 
>>> 5, not a 5S or 5C, just the original IPhone 5.  Anyway, I had somewhere in 
>>> the neighborhood of about 4000 songs in my ITunes match. I removed every 
>>> one of them from my local Macintosh HD, as well as then going back and also 
>>> removing them from my Itunes Match ICloud.  Mainly, I have these tracks all 
>>> on physical CD media, so I am not losing anything. I’m trying to revamp my 
>>> library for the holidays and basically only have my Christmas music 
>>> imported.  Thing is, it’s going to be easier to do this over ITunes match, 
>>> being that I have multiple IOS devices plus, I have 3 mac computers: two 
>>> macbooks, and one mac mini.  Yes, they’re all on Mavericks, and yes, they 
>>> all are running the most recent version of ITunes.  Trust me, I’m not 
>>> stupid, I did verify this very thoroughly. Remember, I’m quite an advanced 
>>> IOS and OSX user, so believe me, that was one of the very bare first things 
>>> I checked to be sure of.  And yes, I ran software update on all devices 
>>> both OSX and IOS just to be sure.  Trust me, everything’s totally up to 
>>> date.
>>> 
>>> Well, after deleting all my music both locally, and from the coud, I 
>>> noticed that though not on any of my mac computers, on both my IOS devices, 
>>> my IPhone 5, and my IPad 4, I keep seeing this damn Kenny G track popping 
>>> up which I don’t even remember ever importing.  It’s not showing up in my 
>>> purchase history, so undoubtedly, it’s something that got ripped from one 
>>> of his CD’s that Mom and I both own.  I don’t really even like his stuff, 
>>> so God knows how it got there!  Anyway, I deleted it from my IOS devices 
>>> with a one finger flick down whilst in the actions rotor. Once gone, I 
>>> closed the music app from the apps switcher, and then I reopened it and 
>>> went to the artists tab.  Instead of seeing nothing was there, guess what!  
>>> You guessed it partna.  There came that stupid Kenny G track down again!  
>>> At this point, I’m saying something that totally would get me banned from 
>>> this list permanently if I said it or even abbrieviated it.  Trust me, it 
>>> wasn’t what the hell!  We’ll just say, change the last word to something 
>>> else.  LOL!  So, I look on my mac mini, which may I remind you again, I’d 
>>> deleted all music locally from, and also deleted everything from ICloud 
>>> originally from that system.  I search locally, and also in the cloud for 
>>> Kenny G.  Nothing at all pops up!  Zilch!  At this time, I’m totally 
>>> baffled!  I look in the store menu of the menu bar under view my account… 
>>> and sure enough, it’s signed in with the correct apple ID, the same one 
>>> with the ITunes Match subscription.  Just out of a hunch, I sign out, and 
>>> back in.  I even went so far as to deauthorize my computer, then 
>>> reauthorize it again.  I then, after doing so, went to the store menu, and 
>>> to update ITunes match.  Once done, I closed the music app on my IPhone 
>>> from the app switcher, reopened it, double tapped on artists, and boom!  
>>> There’s Kenny G again!  I think he wants to merry my IPhone! LOL, or stalk 
>>> it if nothing else.  At anyrate, I’m going: I’ll be ** starred.  So, I go 
>>> back to the mac mini, and search for Kenny G.  It ain’t there!  I look 
>>> again on my phone, it’s there.  I update match again from the mini, then 
>>> look at my phone.  It’s still showing up.  OK, you think this is weird, you 
>>> ain’t heard nothing! yet!  Then, I go to my macbook Pro.  I pop open 
>>> ITunes, delete the whole library locally, then turn match on, only after 
>>> doing so.  It analyzes everything, sees nothing is locally available to put 
>>> in the cloud, then shows nothing in my library locally or remotely.  I for 
>>> good measure go to the store menu then update match. Again, nothing 
>>> afterward shows up.  So now, I’m thinking, good!  Maybe that killed that KG 
>>> track.  Nope?  I go back to my phone? and, boom! There’s not only! now that 
>>> Kenny G track, but now it’s showing all 4 freaking thousand! of my tracks I 
>>> previously deleted from the cloud, yet, my macs show nothing!  Not even the 
>>> Kenny G.  So, on my phone, I sign out of Match, I sign out of ITunes 
>>> sharing, and, even more, I sign out of the ITunes Store.  I then turn off 
>>> ITunes Match, and set show all music under settings, music, to off.  I then 
>>> closed music from the app switcher, closed settings as well, and rebooted 
>>> my phone.  I don’t mean the home/sleep keys, I mean I literally powered it 
>>> off, waited about 30 seconds, then powered it back on.  Oh by the way, no, 
>>> before you ask, none of my devices are jailbroken, and God kill me dead the 
>>> day I think about doing so!  I’m sorry, but I highly! and I mean highyly! 
>>> object to doing that, but that’s for another post altogether.  Anyway, 
>>> after rebooting, I signed back into the ITunes store, then I signed back 
>>> into ITunes sharing, and finally, I then turned on ITunes Match, and 
>>> finally last but not least, turned show all music back to on.  I then 
>>> opened up the music app. It still shows all 4 something odd thousand 
>>> tracks!  Yet, my computers show nothing!  So, just to see if things really 
>>> were outta whack, I imported the Christmas album by Brad Paisley, (great! 
>>> great! album by the way if you’ve not heard it, would highly! recommend 
>>> it!) and I did this by ripping directly from my physical store bought CD.  
>>> This wasn’t even a burned copy.  It was the physical original media.  That 
>>> imported flawlessly on my mac mini.  I then went to the store menu, and to 
>>> update ITunes Match, just in case it didn’t auto refresh.  I’ve found that 
>>> if I don’t do that, it’s not pushing new imported content to the cloud, 
>>> unless it’s physically bought from the ITunes store directly.  So once this 
>>> was done, I looked on my mini.  The only album that showed was the Brad 
>>> Paisley disc.  That’s correct.  That’s what it should have done.  I then 
>>> deleted it from my local library, and also killed the files from my trash. 
>>> I figured, well, it’s in the cloud, so no reason to take hard disk space. I 
>>> then went to my macbook pro, where the disc wasn’t physically insertted nor 
>>> imported to start with.  I look in my albums view under music, and sure 
>>> enough.  No Kenny G, no other 4 thousand tracks, however, Brad Paisley was 
>>> sitting there plain as could be, and played perfectly.  I then went to my 
>>> phone and my IPad both.  Both of them show all 4 thousand tracks including 
>>> Kenny G, but guess what?  On neither device do I see Brad Paisley.  I 
>>> finally decided to look on my other white 13 inch macbook, which hasn’t 
>>> been in the equasion until now.  So, I sign into my ITunes account, and 
>>> authorize the machine, as frankly, on that white macbook, I really don’t 
>>> ever use ITunes.  Anyway, I then turned on Match.  Boom! Nothing popped up 
>>> except Brad Paisley.  Just like it should do!  Needless to say, I’m at a 
>>> loss!  Back about two years ago when Match first was launched to the 
>>> public, I jumped right on board, and it worked great! Well after about a 
>>> year, things started screwing up left and right like this, so I didn’t 
>>> renew my subscription.  Well, now, when I did renew it, as I needed to do 
>>> so due to certain circumstances of making things more convenient, I see not 
>>> only is it still buggy, but it’s way the heck worse! I’m sorry, but unless 
>>> we all can try to figure out maybe something I’m missing, which I highly 
>>> doubt, I’m about ready to throw this subscription away and tell Apple where 
>>> they frankly can stick that 24 bucks I spent. Sorry to sound so mean and 
>>> maybe very harsh in this message, but come on! This is ridiculous!
>>> 
>>> Chris.
>>> <--- Mac Access At Mac Access Dot Net --->
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