Hello Glenn,

I’m unable to locate a specific Amazon Prime App in the US App store. Would you 
mind providing a link to this App? With regard to the App closing when you try 
to watch a video, can you list the troubleshooting steps you’ve tried so far, 
e.g. closing all running apps, deleting and reinstalling the offending app, 
cycling power on the device, etc.

Also, if you are trying to watch Amazon Videos, you might want to take a look 
at the Amazon Instant Video App if it is available in your country’s App store. 
I’ll paste a US App Store link at the bottom of this email. I’ve found the 
current version of the Amazon Instant VIdeo App to be mostly VO accessible on 
my iPhone 5S running IOS 7.0.4. If you decide to give this App a try, here are 
some tips pasted from my Applevis entry for this App.

Begin pasted text:
Here is my overview of this App from login to finding content to watching a 
video. Note that I am an Amazon Prime member and if you are not, your 
experience may differ.

Initial launch of the app presents a VO accessible login screen for the User's 
Amazon credentials.
The first successful login leads to an inaccessible page of advertising but a 
simple one finger double-tap will make this page go away and land you on the 
Home screen. The Home screen consists of a few decently labeled items across 
the top, four properly labeled buttons along the bottom, and a large central 
portion of the screen which is populated by an animated list of inaccessible 
video titles. Annoyingly, this animated list keeps VO chattering, “Video one of 
four, VIdeo two of four, etc,” while the VO User attempts to navigate away from 
the Home screen. FOrtunately, activating any of the four buttons along the 
bottom of the screen or the Browse or search buttons in the top of the screen 
moves focus away from the animated section and gets VO back to normal.

The 4 buttons along the bottom of the screen are, from left to right: Home, 
Watch List, Library, and Settings.

The Home button returns the User to the initial Home screen described above.

The Watch List button presents VO accessible thumbnails of any movies or TV 
shows in the User’s watch list. There are buttons along the top of the screen 
to toggle the results list between movies and TV shows. Double-tapping a 
thumnail opens the detail page for the item. Most of the information on the 
detail page seems VO accessible, including the buttons to play, download, 
resume, watch trailer, and add/remove from watch list. There are some reviews 
and IMDB links that seem to be rendered as images and are not VO accessible.
During video playback the controls can be accessed by performing a one finger 
double-tap on the screen. The controls temporarily pop up along the bottom edge 
of the screen and can be found by swiping or moving a finger around the screen. 
An airplay button is included in the list of controls.

The Video Library button presents a list of digital videos the User has 
purchased from Amazon.

The Settings button has five subheadings:
1. About. This is VO accessible and provides the version number and other bits 
of info about the app.
2. Legal Notices. (On my system, VO incorrectly reads this item as “My 
Account.”) This provides a VO accessible page of legal info.
3. Provide Feedback. This presents a standard new mail item with a pre-filled 
framework allowing the User to provide feedback directly to Amazon.
4. Contact Support. Like the feedback button above, this opens a new mail item 
with the To and From fields ready and prompts the User to describe the problem 
they are having.
5. My Account. This lists the iDevice name and the name of the registered User 
and provides a logout button.

The buttons along the top edge of the screen change to meet the requirements of 
whatever task the User is performing. In the Home screen, the top buttons are 
Browse and Search. Double-tapping the Browse button pulls down a list of 
categories arranged vertically down the center of the screen when held in 
portrait mode. This category list is VO accessible and double-tapping some of 
them will present sub-categories, and eventually a VO accessible list of video 
titles will show and the User can interact as described in the “Watch List” 
section above.
Tapping the Search button presents a VO accessible search bar near the top of 
the screen. The list of search results is also accessible and the User can 
interact with the items as mentioned.
:End pasted text

Here’s a link to the Amazon Instant Video App in the US iTunes Store:
https://itunes.apple.com/us/app/amazon-instant-video/id545519333?mt=8

HTH,
Bryan

On Feb 7, 2014, at 9:14 PM, Glenn <glenner...@cableone.net> wrote:
> I am using an iPhone 5, and I am an Amazon Prime member, it's like NetFlix.
> Has anyone here tried this app?
> The Home screen in this app keeps refreshing, and when I go to the watch 
> list, and I select something, like an episode of a TV series, the app 

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