Good Tuesday morning, everybody

Please read this message carefully, as it will impact on every single member of 
this group to varying degrees.  In other words, if you’re reading this message 
and are, therefore, receiving Mac Access Dot Net traffic, you!

Firstly, we have been asked on several occasions how many members there are in 
this group.   Because we choose to protect the E-Mail addresses of members and 
do not make listings available to outside persons, this is a question which can 
only be answered by us.  To satisfy the curiosity of those who have asked this 
question, as of right now we have 336 members; not all of them actively 
posting, but there we are.  OK, now down to the really important stuff.

This message is to inform you that we have just begun the process of porting 
the entire contents of our logistical operations over to a new server array.  
This process needs to be completed by April and, although that probably sounds 
like a long way off to you, because of our very hectic schedules at the moment, 
professionally speaking, that actually is going to be quite a difficult target 
to meet, even if everything goes smoothly.  There is much much more to Mac 
Access than meets the eye, and a total of 9 servers have to be re-deployed, 
re-built or replaced by the middle of April.  Most of these hardware 
configurations are used for load balancing to accommodate both our public 
services and also those which we host for commercial clients.  As I said, 
during those times when we’re working on professional commitments, we cannot 
also be working on this task.  So we need to do it now, whilst we do have some 
time when I can use my sleepless nights to good effect.  I don’t do all of the 
work myself, but the core migration tasks are down to me.

You may well ask, what does this mean to me?  Why should I care what is 
happening at Mac Access Dot Net.  Well, the reason is basically this.  On 
block, we are taking the liberty of porting all 336 members’ E-Mail addresses 
currently subscribed to the group over to the new front-end server.  The 
problem we face here is that it would simply not be practical for us to trail 
through the list of every single account in order to find and duplicate any 
special options which may be set for that account.  Therefore, if you require 
any specific settings to be associated with your E-Mail address which we have 
on file for you as a member of this group, you will need to contact the support 
address which I’ll give you in a moment in order to let us know, or to directly 
modify your settings, post-migration, yourself.

By special options, I mean if you require digest mode, if you have any other 
special delivery options configured  for your account, if you have your name 
associated with the account, that kind of thing.

We will give you the opportunity to configure your own optional parameters once 
the new server comes on stream, of course.  We're simply offering to do some of 
this work for you as a courtesy when we migrate the member list.  But there is 
a limit to how much I’ll be either able or willing to do.  This is a massive 
undertaking even as things stand, and we are hoping that we can delegate most 
of any custom work on your account to you.

If, of course, you do not plan on remaining a member of this group, (and we are 
well aware that some members do come and go periodically), you will also need 
to let us know because we are using the current database as a template from 
which to work.  That includes all addresses currently subscribed.  Therefore, 
if you leave the group between now and migration time, you will find your 
address has been automatically re-subscribed unless you take the time to inform 
us that you do not wish this to happen.

So, I hear you ask, what do I need to do?  Simple.  Sent a message to:
[email protected]
specifying which address your request pertains too, and what action you would 
like taken on that address.  By default, we will just use the standard delivery 
options for everybody.  We will, as I’ve already said, provide the group 
options to configure your own profile once the migration has happened.  If 
possible, we will actually make the new interface available before we actually 
dump the old system, so that you can log into it and make any required changes 
to your account.

Important, attention please!

When this interface goes live, you will be sent a new welcome message.  This 
welcome message will contain your new account password.  You will be asked for 
this password automatically when you make any configuration changes to the 
account, either via the E-Mail transport mechanism itself, or via the web 
interface.  So please please save this information until such time that you are 
satisfied with the configuration of your account.  We will not be able to spare 
the time to keep modifying this information for you, or to keep configuring 
individual accounts one the migration is complete.  Therefore, this task will 
be left to you.

Also, if you do contact us requesting changes, please include the address of 
the account you wish to be changed within the body of your message.  Do not 
merely assume that the originating address will be used.  This is another 
security precaution which we’re taking in order to protect you, the account 
holder.  Where possible, also include your current list address password for 
verification.  We know that this final stipulation is not always possible, but 
it would definitely enhance your own security if you can provide this 
information.

We cannot stress enough, as a final note, that we will honour our commitment to 
you whereby we totally respect your privacy.  Your personal information, as 
much as we have on file, that is, will be treated with the utmost discretion.  
At no time during this migration will any third party be involved.  Nor will 
any third party, aside from internal Mac Access support personnel, have access 
to any of your account information.

If you are a direct client of Mac Access, as in if you hold an E-Mail account 
here, or if you have a hosting package here, we will contact you directly in 
order to discuss the options which will impact on your service.  Again, we will 
honour our commitment to your privacy totally.  Because there is no way to 
automatically cross-grade accounts under the circumstances which we are dealing 
with, we may need you to verify passwords with us.  Please be assured that, if 
this is something which you need to do, we will treat your responses with the 
utmost discretion and your data will not be retained in any open format once it 
has been transcribed to the new database.

We will do our very best to minimise any list disruption during this 
transitional phase.  We will also make it our business to ensure that the 
public archives for the list are maintained.  We probably won’t be continuing 
with the locally-stored archive because we feel that the public one is probably 
the most used and it is probably also more accessible.  But that’s something 
we’ll let you know when we have a better idea of how things pan out.

We would also like to take this opportunity to apologise in advance for any 
disruption to service which does occur.  Please be assured that we will do 
everything possible to ensure that disruptions occur during those times of the 
day when the list receives the least traffic.  Also, be assured that we will be 
taking steps to ensure that backup mail services are on line to receive mail 
during any such times as the main servers need to be taken down.

This work is now absolutely essential.  We’ve started it before, and it always 
got postponed for one reason or another.  But this time, it’s crunch time.  
This time, the cut-off deadline for completion is mid-April.  We want it done 
as quickly as possible so that it does not interfere with our professional 
obligations.  As you may or may not be aware, I personally am now in employment 
as an information technology and accessibility consultant within the 
educational sector.  My work also involves providing support services to staff 
and students, plus Braille and Moon transcription services and the creation of 
DAISY and multimedia material for those students who require it, plus liaising 
with students and parents regarding the specific requirements in each 
situation.  So my working days are always full and always very very busy.  It 
also means that I need to bring a great deal of work home with me and do it in 
my own time.  This obviously impacts on how much time I have available for 
other projects, and it it must take priority.  I tell you this to give you an 
idea of how busy I am during term times.  Easter is a little late this year, 
and unfortunately the cut-off time for completion of this work falls before the 
Easter break.  So the only time for this work to be don is now.

Finally, and also quite importantly, the list server’s address will also 
change.  We are planning to streamline this so that everything connected with 
the Mac Access Dot Net comes under that domain.  In other words, instead of 
using a virtual host whose real home is under the tft-bbs.co.uk domain, we will 
move everything over to mac-access.net.  The current server’s real address is 
being scrapped.

Once again, if you require further information as to how this is going to 
impact on you personally, or indeed any other information regarding these 
significant changes, please do not hesitate to contact us at the address given 
above.  We will do our utmost to help you, and to make the transition as smooth 
as possible for everybody concerned.

Kind regards

Gordon


<--- Mac Access At Mac Access Dot Net --->

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