OK, this is really strange. All of a sudden, I seem to have completely lost
Facebook notification sounds. If I use Siri, I do hear the swoosh sound,
but otherwise, I get nothing. For instance, I wrote something on my wall
earlier. I've been getting comments left and right. I know I have, as my
phone's been sitting on the desk right here in front of me, and I heard
Voiceover speak when the screen unlocked due to the push notification of a
new comment. This however said, I don't get the tri-tone sound, nor do I
get any other sound at all. Come to think of it, I don't even get any
vibration alerts either from Facebook. This is driving me absolutely crazy!
I'm a very! advanced I O S user, and you'd think that there wouldn't be
anything I've missed. Pretty much, the only thing I've not done is to
uninstall, and reinstall the app. That's probably gonna be the next thing
on my checklist to try, unless you guys have any other ideas. Here's what
I've tried so far. Actually, before I get to that though, come to think of
it, I don't know that reinstalling would help, as now that I think of it,
I'm having the exact same problem on my IPad, as well as on my IPhone. So
it's not apparently installation specific.
Anyhow, here's what I've so far done to trouble shoot this.
1. Make absolutely sure I'm not on silent/vibrate mode, and I'm not.
2. reboot the device.
3. Press home and sleep for several seconds and let the phone hard reset.
4. Close the app from the app switcher, and relaunch it. No good.
5. Clear all FB notifications from Notification center just in case
something's hung up. NO good.
6. Made sure sounds were enabled for FB alerts, and they are.
7. Make sure vibrate alerts are enabled for FB, and they are.
8. Make sure push notifications for comments are enabled. They definitely
are.
9. Make sure Facebook is set to sounds on, and it is.
10. toggle the sound settings off then back on to refresh things.
11. Plug in headphones to see if the sound mysteriously is getting routed
through there even though nothing's plugged in. Not the case.
12. Make sure Facebook is set to show on the notification center, and the
lock screen. It is.
13. Read the compatibility notes on the app store page to be sure I O S 7.1
is supported. Though it doesn't directly say it is, it doesn't directly say
it's not either.
14. Made sure the Facebook app is set to sounds, alerts, bannars. It was.
15. Enable badges for the Facebook app. I know this shouldn't make a
difference, but I did so anyway, just in case.
16. Made sure there was no update to the app that needed to be installed.
There definitely isn't.
So, yeah, on I O S 7.1. I don't think however this worked in 7.0 either. I
kind a remember them being broken there too, although I didn't use the app
much until very very recently, so at that time, I honestly didn't really
think about it to much, nor really care too much about it. I hate to think
I'm gonna have to get a different FB app, but if I can't have audible alert
tones for my notifications, then I'm sorry, but that's a dealbreaker. And,
quite a big one, if I may say myself.
Any thoughts?
Chris.
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