Hi Gorden, Would you happen to have a way to contact Skype to report this problem to them directly? I looked on the website and even looked through the menus and did not see a way to report a problem. Thanks.
Matthew On Mar 29, 2014, at 6:46 AM, Gordon Smith <[email protected]> wrote: > Hello everybody > > Firstly a gentle reminder that this list has an extensive archive whose users > it would help very much if we could all, and I do mean all, take a little > care with subject lines. Thank you. Now, regarding the response from > Apple’s accessibility team. This sounds refreshing. However, remember that > Skype is now very much a part of the Microsoft domain and, inherently, Apple > and Microsoft don’t exactly do more than rub along together because they > must. Their user-base is always going to be cross-threaded and, because of > that fact, they will at times find occasions where they need to liaise a > little. For instance, BootCamp and Windows interact together so it is > necessary for the two competing giants to interact somewhat and even go > against the grain by cooperating. > > Be that as it may, I can certainly see the logic in their response on this > occasion. It is frequently the case, in my experience, that a developer > simply hasn’t followed Apple’s guidelines rigorously enough and that results > in issues which they themselves do not test for because for them, the issue > does not arise by virtue of the fact that they have no need for > accessibility. Thus, it falls to users such as ourselves to inform and, at > times, educate the developer. > > I’m not suggesting that the word “Educate” is necessarily appropriate in this > instance. However, informing the developer would seem to be a necessary > first call I would think. But it also strikes me as positive that Apple has > suggested a willingness to investigate their end. I would encourage all > users of products like this to try to work with developers to resolve such > issues. This is an avenue down which I have frequently strayed in order not > just to help myself, but others as well. After all, fixing the problem for > me usually means it’s fixed for others as well. I can think of dozens of > instances whereby developers have listened to me and, in varying degrees, > worked with me to resolve issues. > > One of those which immediately springs to mind is British developer “Coriolis > Systems”. Their main programmer and I had an extensive dialogue at one time > to address an issue with one of their products. I was able to give him > definitive instructions regarding the use of VoiceOver to interact with the > Coriolis product and, as a result, he was able to determine what was wrong, > and fix it. > > Another such developer is the developer of Data Recovery Guru. He went so > far as to send me source code of a pre-released product so that I could have > a look at the programming techniques he used and also the techniques he used > to fix the problem. He documented all of the routines very carefully for me > and I am still to this day using that source code, not in real terms yet, but > as an example as to how to do things like access data sources such as storage > media. This will undoubtedly eventually help me in my quest to turn Mac > Access into not only a provider of accessibility resources, but also > accessible software written with VoiceOver in mind from the ground up. > > Anyway, I am waffling. Nice to see that Apple has shown willing to be of > assistance. > > Kind regards > > <--- Gordon Smith ---> > > <[email protected]> > > Information Technology Accessibility Consultant; > Proud To Be Providing Help & Support To The Staff And Students Of the > Visually Impaired Department at Sunnyside Academy, Middlesbrough, United > Kingdom; In Addition To Braille Transcription services. > > On 28 Mar 2014, at 20:51, matthew Dyer <[email protected]> wrote: > > For some time now I have been having some problems with vo and Skype and > having what appear to be focus problems. Here is the response from apple > accessibility and the message I sent to them regarding this. It gives a > better idea of what I am experience. Was wondering if anyone here see this. > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/[email protected]/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to ensure that > the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and > worm-free. However, this should in no way replace your own security > strategy. We assume neither liability nor responsibility should something > unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
