A few weeks ago on this list I reported a problem with using Verified by Visa. This problem was also shared by other members of this list. I then reported to Apple Accessibility a specific problem with Verified by Visa on the Tesco Grocery Shopping site. This problem stopped the completion of a Checkout.
Yesterday on another list Chris Hallsworth suggested to me that I might try disabling JavaScript in Safari , advice which I followed. I am not sure which, if either, of these steps , contacting apple Accessibility or disabling Javascript, have provoked the necessary change but I was able to complete a checkout on the Tesco site with the Mac today. The behaviour and interaction is very different to what the experience is on Windows. Clearly this is a Mac list but as many, like me, would have been forced to switch to Windows to complete a checkout under the old setup I thought it would be helpful to set out the difference in the Mac Experience from Windows. so I thought I would outline what I had to do. 1. Having completed the Tesco part of the checkout you will be taken to a page where there is a verified by Visa Frame. 2. The contents of this frame will not be visible unless you interact with it. 3. Having interacted with it however the crucial part is that now Voiceover does , without any problem, now read the password request, saying something like enter the 1st 6th and 7th characters of your password. Although I could find no way of navigating to the required edit boxes using normal Voiceover navigation I did get there by pressing the tab key. However, Unlike on Windows browsers, you will not jump to the next edit box after entering the character of the password. You will have to press the tab key every time you want to enter the next character. I have my tab key on the Mac set up to automatically interact so that may have assisted me. 4. Then,, after entering the last character of the password, I pressed enter. This proved to be a mistake. Basically after getting a bit lost I went back to the top of the web page and investigated down again. When I re-interacted with the Verified by Visa Frame I found this time a send data button which I hit. So presumably you do not press enter after entering the last character of the password but continue tabbing to the send data button. 5. I was again misled by my Windows Experience by expecting then to be taken straight back to a Tesco Confirmation page. Again I investigated the page and nothing appeared to have happened. However I found the Verified by Visa Frame yet one more time and this time I found a payment authorised message with a Continue to Confirmation button . I press this button and it return me to the Tesco Checkout confirmation page. Steps 4 and 5 are automated using IE and Firefox on Windows so it is slightly confusing unless you know that these extra steps are necessary in Safari on the Mac. So the good news is that it is now definitely accessible though I am slightly confused as to why the process is more convoluted than with Window Browsers. Ironically it may well be the fact that I have disabled JavaScript which is requiring me to take these extra steps. David Griffith Regards David Griffith -- To find out more about BCAB and the benefits that membership can bring, please visit our website: http://www.bcab.org.uk/ To manage your subscription to the BCAB mailing list, please visit our website: http://www.bcab.org.uk/bcab-discussion-list/ To discuss matters relating to the mailing list, please email [email protected]. <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
