At first sight the issue-tracker of OO is intimidating and looks over complex (exposes too much of its data-structure) - I can understand if users turn away from it. Would be nice if there were something like a wizard, that collects necessary infos (OS,Version,Workspace, all in natural language, not in cryptic abbreviationa ...) step by step and then present the user with a field to enter the issue ... While it's right that a user who has an overview of the project can file an issue in - let's say - 10 minutes, to a beginner it looks like an extremely difficult and time-consuming task to tackle.

Best
r.




On 28.09.2008, at 16:12, Christian Lohmaier wrote:

On Sun, Sep 28, 2008 at 3:54 PM, Shaun McDonald
<[EMAIL PROTECTED]> wrote:
On 28 Sep 2008, at 13:48, Christian Lohmaier wrote:
On Sun, Sep 28, 2008 at 11:58 AM, Shaun McDonald
<[EMAIL PROTECTED]> wrote:

[...]
I have just tested OOo 2.4.1 on Mac OS X 10.5.5, without having ever
installed some other X11 software. I also applied my patch at

http://blog.shaunmcdonald.me.uk/2008/03/ooo-possible-fix-for-the-command-timed-out-error-on-leopard/
and have absolutely _no_ problems whatsoever starting OpenOffice.org X11!

Why don't you attach the patch to an issue or commit it to  a cws? I
bet the problem would have been solved a long time ago.

I was intending on creating or commiting this to a CWS, however I find it
far too difficult to create and commit a tiny patch like that.

Attaching a patch to an issue doesn't involve creating a cws.

Mind you with
the time that I've spent on it so far, I probably should have spent the
half/full day required to get it sorted.

You should have spent two minutes filing an issue of type "Patch".

ciao
Christian

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