FYI, here is the log of the online conversation I had with Intuit: Welcome Robert ... Connecting to server. Please wait... Connected to quickbooks.ehosts.net Rita has joined this session! Rita says, Welcome to our Sales Chat. How may I help you? You say, yes, i have QB Pro 5.0 for Macinstosh. I have used Quicken for years and want to convert the file into QB. Now, i see that under 291331Categories:Data and Utilities, Install/ConvertQuestion:Can I convert my data from Quicken for Mac to QuickBooks? ?Ans You say, wer was "no". Is there no solution offered at all? Rita says, We are currently working on a fee-based data converter service for QuickBooks Windows to QuickBooks Mac. Our current expectation is that it will be available by 3/31/03. You say, Unless i can convert this file, QB is worthless to me. I am using Mac Quicken NOW. You say, not windows. Rita says, At this time it is not possible to convert data from Quicken to QuickBooks Pro 5 for Macintosh. You say, will there be a time? You say, can the Mac file be converted to Windows and then to Mac 5.0? Rita says, They are working on utilities. I don't have an estimated time as to when it will be available. Rita says, No, it's not possible. You say, This should have been made known to prosepective buyers, don't you think? So I should forget about it? Rita says, Yes you should have been told when the order was placed/ You say, Can i return it? Rita says, If you are not satisfied with any Intuit product you purchased, you may return it for a refund (excludes shipping and handling). Please return your product in its entirety (CD/disks and any manuals) within 60 days of purchase, along with a copy of your sales receipt or packing slip. Include a note explaining why you are returning it and how we should contact you should we need to do so. For your protection we suggest that you return your product/s via a traceable shipping method. Return everything to: Intuit Returns Warehouse, 6060 Nancy Ridge Drive, Suite 100, San Diego, CA 92121- 3290. You say, You had that one handy! Let me make sure i fully understa??;Ind, OK? Rita says, Sure You say, Someone is working on utilities that would allow the Quicken 2002 file for Mac be converted to QB 5.0 format, right? Rita says, Right. You say, Just no timetable that can be told to customers? Rita says, Yes we do not know when it would be available. You say, OK, then I wait a couple of months and check back. What's the best way to check on its availability? Rita says, You can visit the support section on our web site. You say, OK, thank you very much, Rita. I hope folks will inform buyers of QB 5.0 for Mac about this issue. Rita says, You're welcome. Have a good day. : )
| The next meeting of the Louisville Computer Society will | be January 28. The LCS Web page is <http://www.kymac.org>.
