Dan, My problem was that Quark never asked me for an activation code when I was reinstalling the software. I did find that there is a file installed in the Preferences folder called QuarkInstallData in version 4 (I believe it is QXPinstallData in version 5) that contains the serial number information. If this file is left in the Classic System folder then Quark never asks me for the activation code when I reinstall it. If I remove the file then Quark asks for the activation code and I can install under the correct serial number,
Thanks to Tom Guenther for his suggestion to start pulling files from the system folder to see if I could track it down. After removing several files that looked to be Quark related I found this to be the one. Thanks to all for your help! Beth Phillips From: Dan Crutcher <[EMAIL PROTECTED]> I've never run across the problem of Quark "finding" an old serial number file. Each installation of Quark requires you to enter a (very long) activation code, which is what establishes that installation's serial number, so I suspect that the activation code you're using is the same as one that's installed on another computer on your network. Using a different Quark installation disk will make no difference, as all of the identifying information is in the activation code, not in anything that's on the disk. Dan From: Beth Phillips <[EMAIL PROTECTED]> > My problem is that I had a copy of Quark 4 on a G5. We no longer > needed that copy on the machine so we removed it and installed it elsewhere. Now they want a copy back on this same machine but when I try to install a different copy of Quark 4 it assumes the serial number of the previous version that was installed giving me two machines running the same serial number. I'm sure there is a file somewhere that I missed when I removed the old Quark that stores the serial number information, and if removed, will allow my Quark to install with the correct serial number. Can anyone direct me as to where this file may be located? > Thanks for the help! Beth Fastline Publications Inc. DISCLAIMER: This communication is confidential and may be legally privileged. If you are not the intended recipient, (i) please do not read or disclose to others, (ii) please notify the sender by reply mail, and (iii) please delete this communication from your system. Failure to follow this process may be unlawful. Thank you for your cooperation. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.math.louisville.edu/pipermail/macgroup/attachments/20050404/6b915f41/attachment.html
