Mary Anne Stout wrote: > I have an Epson Photo 750 that is having a hissy fit. The power light > and the paper out light flash when it's on, which the manual says > indicates a paper jam and to turn it off and back on to clear the jam. > There's no paper in it; the last time I printed something, a single > sheet, all of it came out. The manual also says that if this doesn't > work to contact tech services. Since the printer is 3? 4? years old, > it certainly isn't under warranty. I looked at the troubleshooting > page at the Epson site and tried the suggestion to press the > load/eject button. No change. What amazed me is that I can find NO way > to contact Epson by email--the troubleshooting page offers a business > hours phone number and a postal address. So, before I force myself to > make a phone call on Monday, my day off, can anyone suggest anything > to try? The printer behaves the same connected to the Powerbook G4 > running 9.2.2 and the iBook G3 running 10.2.6. > And if you can't suggest a fix, I welcome suggestions for a > replacement 6 color inkjet. Should I consider a combo scanner? > > Thanks all,
Mary Ann I don't know anything about Epson printers, but they all need a way of knowing if there's a piece of paper passing by the print head. It can either be mechanical or electronic. A mechanical switch would be activated when the paper moves over it, a lever activates the switch. If it's this type, the lever might be hung up and has to be moved so it can go back to it's rest position. An electronic switch would be an LED setup that measures reflected light. If too much paper dust collects on it, you get the same result as the mechanical switch. In this case, the mechanism has to be cleaned. Either with some alcohol and a cotton swab or one of those aerosol cans with compressed air and some kind of cleaning solvent. You could also try to get the cover off and hold it in front of a powerful fan and move it around. You might get lucky. I believe all printers basically work the same, so the switch should be somewhere on the right side of the printer. If not, then the switch should be lined up where the paper butts up against the input tray. Since you said it's telling you there's a paper jam, I think that's your problem. Good luck -- Tony LaFemina When you want to do more than just buy software http://hometown.aol.com/visitmacland/index.html mailto:remacs at optonline.net | The next meeting of the Louisville Computer Society will | be September 23. The LCS Web page is <http://www.kymac.org>. | This list's page is <http://erdos.math.louisville.edu/macgroup>.
