I second Robert's opinion of Epson service. Yes you do have to pay for a long distance phone call, but they are very helpful and patient.
Anne On Sunday, September 14, 2003, at 07:53 PM, Robert M. Klein wrote: > On the Epson printer problem, I have had strange problems occasionally > with > my Epson Stylus Photo 1280, software and hardware. Although the site > says > that there is a charge for telephone support after warranty, I have > found > them to be very helpful and will take as much time as necessary to > help you > out without charge except your long distance charge (they will ask for > the > serial number and your information if you haven't called before). > > In the end, it may be a mechanical problem that only can be repaired > at a > shop, but that is highly unlikely because the mechanics are so simple > and > generally so reliable. I also am betting on a low ink cartridge. I > sometimes get "communication error" and can't print at all when the > cartridge is low (it's obviously not really a communication error). I > can't > even check the ink level in the Epson Print Utility because there is a > "communication error" message given. If that's not it, call Epson. > > Robert > > > > | The next meeting of the Louisville Computer Society will > | be September 23. The LCS Web page is <http://www.kymac.org>. > | This list's page is <http://erdos.math.louisville.edu/macgroup>. > | The next meeting of the Louisville Computer Society will | be September 23. The LCS Web page is <http://www.kymac.org>. | This list's page is <http://erdos.math.louisville.edu/macgroup>.
