On Wed, 22 Oct 2003, Ward Oldham wrote:

> Now the reality check.
>
> Anyone know how many employees we have?
> Including the Mayor and myself, we have 6.  Surprised?

Yeah, you should lay some off. Overstaffed ;)

On the reality check, I assume that at least 1 person from MacTown goes to
the meetings, if not more. A reality check there is that you go as a
representative of MacTown and not as an Apple-techie. An assumption, but I
imagine it's very hard not to bring work into such a situation.

So why not just save yourself the drive, and also have the ability to put
money in the till. Basically you're already doing the more hours in this
instance.

On the original hours grumble, it's not longer hours but the wrong hours
that I'm grumbling about. Most small computer shops have the same problem
[Computer Outlet on Hurstborne does]. Your hours mostly match the hours
in which people work, so the only business you might get is someone buying
for their company or someone at lunch.

Comp Outlet are especially painful here as they open at 9:30, and yet I've
had to wait longer than that to get in. A pain when I'm already late to
work just to get in the door.

MacTown are open on Saturday morning. I don't know about others, but
that's not a lively time for my wife and I. Our shopping occurs in the
afternoon and we usually head passed MacTown an hour after closing. We
represent only 2 potential customers, but the internet lets us be loud and
state unhappiness :)

The obvious solution to this is something every shop knew about 30 years
ago [I assume. they did back home anyway]. Shut sometime in the week, and
work a full saturday. Most chinese take-aways seem to know this too.

Take Wednesday afternoon off, or all of Tuesday or something, and work
weekends.

I've never been involved in a consumer business in Louisville, but it
seems that that would help make more money. Every consumer job I've worked
in was busier on Saturdays and dead at some times in the week. Also, I
guess MacTown have other things going on than straight consumer sales.
Training, evangelism, renting space out etc. This clashes.


Just ideas.

Hen



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