Pretty much... Apple charges a flat rate for repairs on iBooks - about $350 if I remember correctly. Provided there's no physical damage to the book (i.e., abuse, cracked screen, etc.) they will replace any parts necessary to get it working again for the flat rate. I've had Apple replace an LCD, motherboard, and video ribbon cable in fixing one of these issues. We used to call it a "shotgun" repair, just throw parts at it until it's fixed. Keeping this in mind, if you call in an Applecare repair, make sure to mention everything that's not working with your computer, so that those problems can be addressed at the repair facility under the same flat rate repair. You don't want to have to spend the $350 twice.
I don't know how Ward's group handles laptops, but typically, iBooks have to go back to Apple for service. Our local repair center here (Virginia Beach) actually charges a handling fee to send computers back to Apple on top of the flat rate. It's more convenient for our company to do it this way, because we have terms with the local vendor, and we don't have to give Apple a credit card number every time we need a repair. Bryan Forrest Macintosh Specialist LifeNet http://www.lifenet.org On Jan 21, 2004, at 10:13 PM, andrew arnold wrote: > So the only fix is to send it in for repair? > >> This is due to the video cable getting a short in it. >> The video cable form the mother board runs up to the LCD thru the >> hinge on >> the left side of the >> screen hinge. The back light cable runs thru the left hinge. >> Both problems are common to iBooks. >> There are people working on a class action suit on the cable problem. >> I repaired an iBook with the backlight problem so I know it well.:) >> >> -----Original Message----- >> From: andrew arnold [mailto:a0arno01 at Louisville.edu] >> Sent: Tuesday, January 20, 2004 10:50 PM >> To: macusergroup >> Subject: Re: dead laptop Was: MacGroup: laptop batteries >> >> >> I have a friend who experiences some kind of "shorting" behavior in >> that his >> iBook adaptor has to be jiggled where it makes the connection at the >> iBook >> to keep the orange/green charging light on. >> >> Also, he started up today and a series of lines started cascading >> down the >> screen. I tried resetting the parameter ram and could get it to start >> normally, then the lines started again. Then the screen goes dark. Any >> suggestions, or is it time to take it in to see Ward? >> >> Thanks >> >> Andy >> >>> Rex, I am being carefull how I use mine.:) >>> >>> -----Original Message----- >>> From: Rex Baldazo [mailto:Rex.Baldazo at cnet.com] >>> Sent: Tuesday, January 20, 2004 9:26 AM >>> To: 'macgroup at erdos.math.louisville.edu' >>> Subject: RE: dead laptop Was: MacGroup: laptop batteries >>> >>> >>> I'll second that--had the same issue with my iBook AC Adapter. I'm >>> not >> sure >>> the replacement will last any longer--it uses the same basic plug >>> though >> it >>> seems to be a bit sturdier plastic on this version of the adapter. >>> >>> --- Rex Baldazo >>> --- Senior Editor >>> --- Builder.com >>> >>> -----Original Message----- >>> From: owner-macgroup at erdos.math.louisville.edu >>> [mailto:owner-macgroup at erdos.math.louisville.edu] On Behalf Of Ed >>> Wiser >>> Sent: Tuesday, January 20, 2004 9:22 AM >>> To: 'macgroup at erdos.math.louisville.edu' >>> Subject: RE: dead laptop Was: MacGroup: laptop batteries >>> >>> >>> Henri, there is a problem with the new AC power adapter. The strain >>> relief >>> at the plug breaks loose with use. My daughter's iBook Ac adapter >>> did this >>> had to buy her a new one for her >>> birthday.:) >>> >>> -----Original Message----- >>> From: Henri Yandell [mailto:bayard at generationjava.com] >>> Sent: Tuesday, January 20, 2004 8:35 AM >>> To: macgroup at erdos.math.louisville.edu >>> Subject: Re: dead laptop Was: MacGroup: laptop batteries >>> >>> >>> >>> Okay, guilty of not checking things out fully before panicking :) >>> >>> I've had this before. The new white-plug power lead seems to >>> sometimes >> lose >>> the connection. I have to re-seat the power cord in the power lead >>> and >>> magically the power comes back. >>> >>> With my magic 1 hour battery, it doesn't take long for a lack of >>> mains >> power >>> to empty the machine of power. So not only do I have a dying >>> battery, but >> I >>> have a power cable I can't fully trust. >>> >>> *prepares to pony up cash soon* >>> >>> Hen >>> >>> On Tue, 20 Jan 2004, Henri Yandell wrote: >>> >>>> >>>> My previous email was strangely prophetic. Woke up this morning to >>>> find that the powerbook battery indicator flashes on the 1 light and >>>> that the power cable no longer lights up. >>>> >>>> Most problematically, the laptop didn't unsleep and I ended up >>>> taking >>>> the battery out to force it to power off. However now it does not >>>> power on at all, and still no recharging light on the power cable. >>>> >>>> Is this what a dead battery looks like? Should a powerbook run >>>> without >>>> a battery but with mains power attached? >>>> >>>> Thanks, >>>> >>>> Hen >>>> >>>> On Sun, 18 Jan 2004, Lee Larson wrote: >>>> >>>>> On Jan 18, 2004, at 7:54 PM, Henri Yandell wrote: >>>>> >>>>>> I'm wondering what I could have done to make the battery last >>>>>> longer. Whenever in reach of a socket [and without a need to power >>>>>> up the battery], should I have been using my laptop without a >>>>>> battery? >>>>> >>>>> The batteries in most laptops have a finite life, and their clocks >>>>> start ticking as soon as they leave the assembly line. They die >>>>> after a few years, and the only cure is replacement. You can try >>>>> things like resetting the power manager and open firmware. >>>>> >>>>> Here are a couple of Apple's tech pages that you might find useful. >>>>> >>>>> <http://docs.info.apple.com/article.html?artnum=42642> >>>>> >>>>> <http://docs.info.apple.com/article.html?artnum=14449> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> | The next meeting of the Louisville Computer Society will be >>>>> | January 27. The LCS Web page is <http://www.kymac.org>. This >>>>> | list's page is <http://erdos.math.louisville.edu/macgroup>. >>>>> >>>> >>>> >>>> >>>> | The next meeting of the Louisville Computer Society will >>>> | be January 27. The LCS Web page is <http://www.kymac.org>. This >>>> | list's page is <http://erdos.math.louisville.edu/macgroup>. >>>> >>> >>> >>> >>> | The next meeting of the Louisville Computer Society will >>> | be January 27. The LCS Web page is <http://www.kymac.org>. This >>> list's >>> | page is <http://erdos.math.louisville.edu/macgroup>. >>> >>> >>> | The next meeting of the Louisville Computer Society will >>> | be January 27. The LCS Web page is <http://www.kymac.org>. This >>> list's >>> | page is <http://erdos.math.louisville.edu/macgroup>. >>> >>> >>> | The next meeting of the Louisville Computer Society will >>> | be January 27. The LCS Web page is <http://www.kymac.org>. >>> | This list's page is <http://erdos.math.louisville.edu/macgroup>. >>> >>> >>> | The next meeting of the Louisville Computer Society will >>> | be January 27. The LCS Web page is <http://www.kymac.org>. >>> | This list's page is <http://erdos.math.louisville.edu/macgroup>. >> >> Kind regards, >> Andy >> a0arno01 at athena.louisville.edu >> >> Remember the two most important things in life: >> 1. Don't tell everyone everything you know >> 2. >> >> The software box said, "Windows XP or better," so I bought a >> Macintosh. >> >> "Macintosh. We may not have done everything right, but at least we >> knew >> the century was going to end."-Douglas Adams >> >> >> >> | The next meeting of the Louisville Computer Society will >> | be January 27. The LCS Web page is <http://www.kymac.org>. >> | This list's page is <http://erdos.math.louisville.edu/macgroup>. >> >> >> | The next meeting of the Louisville Computer Society will >> | be January 27. The LCS Web page is <http://www.kymac.org>. >> | This list's page is <http://erdos.math.louisville.edu/macgroup>. > > Kind regards, > Andy > a0arno01 at athena.louisville.edu > > Remember the two most important things in life: > 1. Don't tell everyone everything you know > 2. > > The software box said, "Windows XP or better," so I bought a Macintosh. > > "Macintosh. We may not have done everything right, but at least we knew > the century was going to end."-Douglas Adams > > > > | The next meeting of the Louisville Computer Society will > | be January 27. The LCS Web page is <http://www.kymac.org>. > | This list's page is <http://erdos.math.louisville.edu/macgroup>. > | The next meeting of the Louisville Computer Society will | be January 27. The LCS Web page is <http://www.kymac.org>. | This list's page is <http://erdos.math.louisville.edu/macgroup>.
