Ward,

Thanks much for your counsel on this. I was all set to call Insight, when
the outages suddenly ceased and have not returned. I'll know what to do next
if problems return.

Jim


> From: Ward Oldham <woldham at insightbb.com>
> Reply-To: Macintosh topics <macgroup at erdos.math.louisville.edu>
> Date: Mon, 13 Aug 2007 15:30:27 -0400
> To: Macintosh topics <macgroup at erdos.math.louisville.edu>
> Subject: Re: [MacGroup] Internet/Email outages (Insight)
> 
> Hey Jim,
> 
> The change in the flickering lights on your cable indicates your
> problem. I would pretty much rule out your Mac as the culprit.
> 
> Your next move is to call Insight.  While the problem is probably NOT
> your computer, it could be your cable modem or another contributing
> factor. My guess is Insight is aware of intermittent service to your
> location, as indicated by the changing light pattern on your cable
> modem.
> 
> Good Luck!
> 
> Ward Oldham
> 
> 
> On Aug 13, 2007, at 2:39 PM, Jim/Marcia Bennett wrote:
> 
>> I have been experiencing intermittent Internet and email failures
>> which
>> started last night. The typical message that accompanies them is:
>> 
>> Error -3176. Could Not Retrieve Mail. Entourage cannot find the
>> server.
>> Verify the server information is entered correctly in the Account
>> Settings,
>> and that your DNS settings in the Network pane of System
>> Preferences are
>> correct.
>> 
>> It has occurred several times and lasts several minutes or more,
>> and then
>> suddenly everything is fine for awhile. Each time, I notice the
>> flickering
>> light pattern on my cable modem alters quite noticeably for the
>> duration of
>> the outage.
>> 
>> Is it my setup, or is it an Insight problem?
>> 
>> Jim
>> 
>> 
>> 
>> _______________________________________________
>> The next Louisville Computer Society meeting will
>> be September 25 at MacAuthority, 128 Breckinridge Lane.
>> Posting address: MacGroup at erdos.math.louisville.edu
>> Information: http://www.math.louisville.edu/mailman/listinfo/macgroup
> 
> 
> _______________________________________________
> The next Louisville Computer Society meeting will
> be September 25 at MacAuthority, 128 Breckinridge Lane.
> Posting address: MacGroup at erdos.math.louisville.edu
> Information: http://www.math.louisville.edu/mailman/listinfo/macgroup


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