Anyone living in the Germantown, or any other Louisville area, having problems with AT&T's DSL speed?
My Mom has AT&T DSL and uses AOL for her email. Lately she's been experiencing periods of sluggishness. One night while visiting her I was ready to pull my hair out waiting for web pages to load through Safari. We're talking several minutes for a site to load. I called AT&T and they had me do the usual resetting of modems, taking the router out of the mix, etc. They had me try to link to their webpage to check the speed, but it took so long to connect the technician gave up on that. They claimed they checked her line and she is getting a good signal. They told me there was a problem with the computer and to call Apple. The computer seems to be fine so I thought there might be a problem with her router (Linksys wired). Last Thursday I was in there to check the router and everything was zipping along just fine so I didn't bother changing anything. Then things slowed down again for her this weekend. She said she talked to some other people in the neighborhood who also have AT&T and they've been having the same problems. Mom seems to think her problem is weather related. She said it seems to get worse in the day or so after we've had rain. Don't know if they need to come out and check her lines, even though AT&T says they are fine, or if there is something else going on. Anyone else having AT&T issues or have any theories on what I could check for her? I would think if her router was bad or the computer had issues it would be slow all the time. She has filters on all her phone lines. -- Thanks, Beth _______________________________________________ The next Louisville Computer Society meeting will be February 26 at MacAuthority, 128 Breckinridge Lane. Posting address: [email protected] Information: http://www.math.louisville.edu/mailman/listinfo/macgroup
