Before pulling batteries, Jeff, she should try a softer approach.
While holding down the Command (apple) and Option keys, she should
press the Escape key. After a few seconds, this usually gives the
option to force applications to quit, and once she's forced the
problem child program to quit the beach-ball usually goes away.
Bill Holt
On Aug 10, 2009, at 2:38 PM, Jeff @ SLYN Systems wrote:
Thanks so much to Ed, John and especially Eric for their replies.
She's back up & running this quickly due to you three.
All the best!
---------- Original Message ----------
From: "Jeff @ SLYN Systems" <[email protected]>
To: [email protected]
Subject: [MacGroup] won't shut down
Date: Mon, 10 Aug 2009 17:55:18 +0000
My friend has an iBook G4. For days now, she's seen a pink/green/
blue/yellow disk spinning on her desktop without any arrow being
present.
She's held down the power button but that won't shut her off.
She's also tried open apple+Q to no change.
I've not seen nor had my hands on it but am reporting her experience.
Any recommendations/suggestions are most appreciated.
Thanks much,
Jeff
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