Type of mouse? If in System Preferences Bluetooth is on. And the mouse is on? Do you have a Cell Phone with Bluetooth to check the computer and see if it works with it? If all answers is yes. Go to the Oxmoor Apple store. Get an appointment at the following link. http://concierge.apple.com/store/R264 Could be a problem with mouse or computer.
Oh and you get an upgrade to Snow Leopard free: http://www.apple.com/macosx/uptodate/ From: [email protected] [mailto:[email protected]] On Behalf Of Nolan Porterfield Sent: Friday, November 20, 2009 11:58 PM To: macgroup Subject: [MacGroup] bluetooth mouse won't work About a month ago I bought a new MacBook, which as far as I can tell is more or less the same as my desktop PowerPC, bought last year, except that it's a bit faster and runs OS 10.5.8 vs. the desktop's OS 10.5.5. The MacBook came with Bluetooth installed, of course. My wife bought me a Bluetooth mouse (I've never used Bluetooth before); and one of her tech-y students came and set up the laptop so I could get on the Internet. (I've been with Apple/Mac for 25 years -- since the Apple IIc -- and I still don't know much about 'em, except to know when to gas 'em up and change the oil. I buy 'em to write with, not to tinker with.) I digress. My problem is that the Bluetooth mouse worked fine with the new laptop for about a week or so, then the icon mysteriously disappeared from the menu AND the hard drive. Before I could get around to calling for help, it miraculously reappeared -- but the mouse still doesn't work. It's turned on and has new batteries. Bluetooth File Exchange shows in the dock, the Bluetooth icon is in the menu bar, and when the pull-down drops, it shows that Bluetooth is turned on and "Discoverable." The rub -- in addition to the mouse not working -- comes when I go to Setup Assistant, click on the mouse radio button, click Continue -- and the next window gives me the whirling-dervish-bicycle-spokes gizmo (as opposed to the deadly beachball), and tells me it can't find a mouse nowhere, no way. I've gone through this routine a dozen times, with the same results: nada. Any suggestions will be greatly appreciated. Nolan Porterfield
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