Last year my iMac's hard drive filled up. I arranged with MacAuthority that I'd 
purchase a larger drive from an online vender and MacAuthority would install it 
for just the cost of labor. Turned out the new drive was bad and they couldn't 
get it to work. They offered to install one they had on the shelf at a very 
reasonable cost. That one ran fine. The technician worked with me one step at a 
time until everything was resolved.  A very satisfying experience, customer 
service wise
Jim.

On Jun 12, 2012, at 10:50 AM, JJ wrote:

> Problem solved!  Hard drive failure!  Who knew!  
> 
> Odd thing was it let me do a clean install ---- however, it didn't install.  
> It said it did -- but it didn't. LOL
> 
> After the "install" it was still buggy and had more problems than before.  
> 
> Did a total wipe-- and verified the disk -- said I needed to repair it.
> 
> Wouldn't let me repair.
> 
> None of the messages it was telling me before were accurate because the 
> harddrive wasn't reliable to begin with.  So all the fixes I was doing were 
> worthless and probably created more issues until it finally died. lol
> 
> So gotta find someplace reliable to take it and get the hard drive replaced 
> that won't cost me an arm and a leg.  I'm thinking BestBuy only because you 
> buy their contract for $200, covers 3 pc's for 3 years -- you only pay for 
> parts.  
> 
> Thanks for all the suggestions/tips!  
> 
> Judy
> 
> 
> 
> 
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