Just in case you hadn’t heard, out this month.
Apple tops Consumer Reports satisfaction survey for computer technical support By Roger Fingas <mailto:[email protected]> Friday, May 29, 2015, 07:05 am PT (10:05 am ET) Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good reviews for its phone and online support options, four out of five Mac owners who used AppleCare said the service <http://www.consumerreports.org/cro/magazine/2015/05/computer-tech-support/index.htm> was able to solve their problem. Apple has maintained the highest score for overall satisfaction since Consumer Reports began surveying people on computer technical support in 2007. In comparison, the help desk services for four of out of six Windows PC brands were only able to solve half of the issues they were presented with. The other two companies, Dell and Lenovo, scored a modestly better 61 percent rate.
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