Harry, I continue to correspond with Kroger, after sending this one I’m sending one to Cracker Barrel….and then on to the next.
I want Retail to know what’s happening in the marketplace, I want them to understand that they “may” be hurting themselves by not allowing Apple to be in their establishment….While in Destin last week I was able to use ApplePay in most of the places we shopped, it seems to have a greater adoption rate then we do, but they do have the Snow Birds that spend a bunch of money and this may explain why they are ahead of us, retailers in a Tourist community understand the importance of serving those that spend with them. John > Begin forwarded message: > > From: John Robinson <[email protected]> > Subject: Re: Your Comments (#22468631) > Date: October 10, 2017 at 11:10:18 AM EDT > To: [email protected] > > Sherie, > > It’s been awhile since contacting you, I wanted to see if your management has > rethought their position of not allowing your customer to use ApplePay….One > day I may send you the differences between what I spend with Meijer vs > Kroger, only because Meijer offers ApplePay…my wife continues to want some > items from Kroger so we are still your customer. > > A couple recent articles will show you what your decision is doing for the > potential sales of your firm….why Kroger wants to cut out those with a great > deal of spending power and send them to your competition is beyond me, but so > you do. > > Thanks for taking the time to read through what is happening in the > marketplace, this should become a priority for your firm. > > My best, > > > John Robinson > > > > America loves its Apple. Poll finds that the average household owns more than > two Apple products > > Steve Liesman > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cnbc.com_steve-2Dliesman_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=fbcMN3VAo6WjNfSPvCTXopj0iiPZ4t7X5tIa_iqNYI4&s=2k2wmU1_wlkXHGXod-H73wPjDfKZtCbm-kllBzSQCsk&e=> > > > > Hold the pie. A survey now supports changing the phrase to just "as American > as Apple." > > The CNBC All-America Economic Survey finds that 64 percent of Americans now > own an Apple > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cnbc.com_quotes_-3Fsymbol-3DAAPL&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=fbcMN3VAo6WjNfSPvCTXopj0iiPZ4t7X5tIa_iqNYI4&s=1DPJKEiAxCfp--V5lAYs3ymc5HjhaMedZTlLt2A1f-o&e=> > product, up from 50 percent when the question was last asked five years ago. > The average American household reports owning 2.6 Apple products, up by a > full Apple product from the 2012 survey. > > "I cannot think of any other product — especially any other product at a high > price point — that has that kind of permeation with the public and level of > growth,'' said Jay Campbell, pollster with Hart Research, which conducted the > survey along with Public Opinion Strategies > > The product is ubiquitous by income group, age, race, sex and region of the > country — more than half of nearly all demographic groups report owning at > least one Apple product. > > The household ownership rate is below 50 percent for only a few groups, > including those with incomes under $30,000, retirees and women over age 50. > > By contrast, 87 percent of American with incomes over $100,000 report owning > at least one Apple product. > > While ownership is widespread, there are big differences in the number of > products owned. > > The wealthiest Americans own 4.7 products per household compared with just > one for the poorest. Americans in the West own 3.7, compared with 2.2 in the > South. > > The survey also found that 64 percent of the public say their time on their > smartphone is "mostly productive and useful" while 27 percent says it's > "mostly unproductive." Young people, Midwesterners and those with just a high > school education are most likely to report wasting time on their smartphones. > > As for usage, it is dominated by phone calls, emails and texts, followed by > social media. Few Americans say watching videos, playing games and shopping > are the main uses for their handhelds. > > Campbell said it could be people are understating how much they use their > phones for entertainment and how much time they waste. "But overall," he > said, "it continues to be the case that the smartphone is really helping the > American worker, helping the American family be efficient with their time and > really accomplish more than they could otherwise and I think people recognize > and appreciate that." > > > > Apple's iOS is beating Android where it matters > > Once again, Apple destroyed Android in terms of online shopping on Black > Friday. > > According to a report from IBM Commerce > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www-2D01.ibm.com_software_marketing-2Dsolutions_benchmark-2Dreports_black-2Dfriday-2Dreport-2D2015.pdf&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=fbcMN3VAo6WjNfSPvCTXopj0iiPZ4t7X5tIa_iqNYI4&s=VtCDjxB6beCALXP1jpXElNY07SMuxcWW-zj21vZk6Rk&e=>, > nearly 40% of all online traffic the day after Thanksgiving came from iOS, > Apple's mobile operating system for iPhones and iPads. > > Only 17.3% came from Android. > > But that's not all: 27.7% of all online sales came from iOS devices, and only > 8.3% came from phones and tablets running Android. > > More people in the US use Android than use iOS > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.comscore.com_Insights_Market-2DRankings_comScore-2DReports-2DSeptember-2D2015-2DUS-2DSmartphone-2DSubscriber-2DMarket-2DShare&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=fbcMN3VAo6WjNfSPvCTXopj0iiPZ4t7X5tIa_iqNYI4&s=eGNuqMsPx-Wwe5TJnDH1E1xgxBkkHL96NGC_K8vzUlQ&e=>, > according to the analytics company comScore. So theoretically, developers > should favor Android over iOS. > > But people with Android devices don't spend as much money or use their phones > as much for shopping as Apple device owners. So iOS has long been the > priority for developers, which means they create apps and optimize their > sites and services for Apple products. > > > > > > >> On Oct 11, 2015, at 8:26 AM, [email protected] >> <mailto:[email protected]> wrote: >> >> Dear John, >> >> Thank you for contacting Kroger Customer Connect regarding Apple Pay. >> >> Today, we have just a few stores that have payment terminals that support >> contactless technology, but the majority of our stores do not have the >> ability to process Apple Pay or other contactless transactions. This is a >> new technology that we are evaluating. As we continue to work towards >> implementing chip payment card technology, that will provide more security >> for our customers when paying, new payment terminals will have this >> functionality and we will evaluate contactless payment options in the >> future. We greatly appreciate your thoughts on this service. Thank you. >> Thank you for shopping with us! >> >> Sincerely, >> >> Sherie >> Kroger Customer Connect >> The Kroger Family of Stores >> <=""> >> >> In order for Kroger Customer Connect to respond to your reply as soon as >> possible, it is important that the subject line of this email not be >> changed. Changing the subject line of this email may result in a delayed >> response. >> >> Reference: 22468631 >> >> Your Comments: I have recently change banks so I can begin using ApplePay to >> credit the stores I shop. Meijer's is accepting ApplePay and I shop at both >> Kroger and Meijer's. Do you accept ApplePay? If not will you and if so about >> how soon. My wife and I have shopped at your stores for years and she will >> continue but I am going to patronize as many that utilize ApplePay as >> possible. Thanks so much. >
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