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http://www.insanely-great.com/news.php?id=1923
Apple online support ranks high
By ron carlson, Insanely Great Mac
April 2nd 2003
The mothership's web-based help ranked No. 5 in a recent US survey
"Tech Web reports that Apple's online customer service tallied an 8.2 out of 10
"customer respect score" in a recent survey performed Customer Research Group (CRG, no
URL).
Overall, however, the 500 companies faired poorly in the survey delivering an..."
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Complete article can be viewed at: http://www.insanely-great.com/news.php?id=1923
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