On Jan 10, 2011, at 4:07 PM, aglee wrote:
>>
>> Apple doesn't have a specific dev relations person but you can easily talk
>> to the internal devs about stuff, I have before it's not hard to track them
>> down.
>
> Manton said it seemed like nobody's in charge, so not knowing one way or the
> other I wondered who *is* in charge.
>
> I did some more digging: VP of Developer Relations is Ron Okamoto, formerly
> of Adobe.
>
> I redid the Google search I'd tried before and found:
>
> <http://www.google.com/search?q=Apple+VP+Developer+Relations>
> * Feb 21, 2010 ... Apple Computer vice president of developer relations Heidi
> Roizen.
> * Mar 30, 2001 ... Clent Richardson, Apple Computer's VP of developer
> relations...
> * April 30, 2001-Apple today announced that Ron Okamoto has joined Apple as
> vice president of Developer Relations
>
>
> I tried to find out whether Ron Okamoto ever left, and found that he had not,
> because he made an announcement just a few weeks ago:
>
> <http://www.tuaw.com/2010/12/20/apple-shutting-down-mac-os-x-download-site/>
>
> So Okamoto's been in charge for almost ten years. I find it odd that there's
> so little online about him. Your CNNs and your NYTimeses might not consider
> him a hot interview, but surely among us developers I'd have thought his name
> would come up Why aren't the pissed-off developers pissed off at him, rather
> than a faceless corporation?
Well compared to Jobs he is kind of boring eh ;). But I think I see what you
mean, yes it would be nice to know there is one voice to look at for this sort
of thing. I am kind of used to dealing with issues directly to developers
though, this is not so much about that but a customer service issue now that I
think about it. Apple's problem is Jobs in this regard, he is
Apple for many and ppl get mad at him when they are mad at Apple.
>
>> The store does need to beef up aspects of their customer service but I think
>> he is more complaining since his app doesn't sell so he is nickel and diming
>> regarding costs.
>
> Could be. If I take him at his word, though, he's gone unreasonably long
> stretches without an answer, and that is one thing I would hate.
I am curious how long, we've not been in limbo like that here. But, of
course, ymmv here. Some I've talked to have had problems with the sometimes
arbitrary nature of approval processing but if there is a problem usually it's
not that hard to get someone.
--Larry
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