On Thu, Apr 3, 2014 at 7:31 PM, Macs R We <[email protected]> wrote:

> The only thing I can think of is that it sounds like Back to My Mac is
> asking the DNS to resolve the name of some Apple server, and your ISPs DNS
> either has no idea where it is or has it blocked.
>
> I would manually set my the DNS on my Mac to a public server, like 4.4.4.4
> or open DNS, and see if Back to My Mac likes that better.
>

I have tried Google's public DNS service (8.8.8.8 and 8.8.4.4) to no avail.




> My second attack would be to Google the syndrome,
>

I'll keep trying, but so far, only a bunch of threads on the Apple support
discussion groups that all conclude that the solution is to remove
something called BroadBand Tuner - which I don't have installed (verified
by their instructions)



> and my third would be to wireshark the connection, which is quite
> laborious.
>

I don't know this one, but I'll give it a try - can't be worse than the
10-15 hours I've spent with other miscellaneous non-working answers!


Thank you for your help!


>
>
> On Apr 3, 2014, at 4:35 PM, Jeff Weinberger <[email protected]>
> wrote:
>
> On Thu, Apr 3, 2014 at 7:05 AM, LuKreme <[email protected]> wrote:
>
>> On 02 Apr 2014, at 16:24 , Jeff Weinberger <[email protected]>
>> wrote:
>> > "Back to my Mac isn't working properly because the DNS server is not
>> responding" and suggests I contact my internet service provider for a
>> different DNS server address.
>>
>> What are your DNS servers set to?
>>
>> Does B2MM work despite the message?
>>
>
>
> Sorry - missed this email....They are the defaults for my ISP: 
> 76.14.0.8/9(all other services that use DNS - like web browsing - work just 
> fine) and
> no BTMM does not work
>
> UPDATE :
>
> I asked my new ISP to reconnect my line to my old ISP (they can access the
> cable closets in my building). They did, and BTMM still did not work.
>
> It worked as recently as a week ago with my old ISP. I have to conclude
> that either Apple updated something behind the scenes that I don't know
> about or something in changing the network knocked this out of whack.
>
> I don't know where to start to look for a resolution...any suggestions are
> very much appreciated!!
>
> Jeff
>
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