If performed from the command line in Terminal:
% sudo softwareupdate -iaR
Password:
Software Update Tool
Finding available software
Downloading macOS Ventura 13.1
Password:
Downloading: 100.00%
- Failed to download & prepare update: Error Domain=SUOSUErrorDomain Code=201
"Failed to personalize the software update. Please try again."
- UserInfo={NSLocalizedRecoverySuggestion=An error occurred while downloading
the selected updates. Please check your internet connection and try again.,
NSLocalizedDescription=Failed to personalize the software update. Please try
again., NSUnderlyingError=0x600000a10060 {Error Domain=SUMacControllerError
Code=7723 "[SUMacControllerErrorPreflightPersonalizeFailed=7723] Failed to
perform PreflightPersonalize operation:
[MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_PERSONALIZATION_FAILURE(2)_1_PersonalizationErrorDomain(Personalization):kAMAuthInstallErrorHTTPUnauthorized(3501)]"
UserInfo={NSLocalizedDescription=Failed to personalize the software update.
Please try again., SUMacControllerErrorIndicationsMask=0,
NSDebugDescription=[SUMacControllerErrorPreflightPersonalizeFailed=7723] Failed
to perform PreflightPersonalize operation:
[MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_PERSONALIZATION_FAILURE(2)_1_PersonalizationErrorDomain(Personalization):kAMAuthInstallErrorHTTPUnauthorized(3
501)], NSUnderlyingError=0x600000a103c0 {Error
Domain=MobileSoftwareUpdateErrorDomain Code=2 "Could not personalize
boot/firmware bundle."
- UserInfo={NSUnderlyingError=0x600000a10420 {Error
Domain=PersonalizationErrorDomain Code=3501 "AMAuthInstallBundlePersonalize()
failed: You must authorize with the signing server before making this request"
UserInfo=0x600000410120 (not displayed)}, NSLocalizedDescription=Could not
personalize boot/firmware bundle., target_update=22C65}}}}}
%
> On Dec 14, 2022, at 12:57 PM, Carl Hoefs <[email protected]>
> wrote:
>
> I'm trying to upgrade my M1 MacBook Pro 16-inch from Ventura 13.0.1 to 13.1
> but it always gives me an error popup:
>
> "Failed to personalize the software update. Please try again.
> An error occurred while downloading the selected updates.
> Please check your internet connection and try again."
>
> Well, there's nothing wrong with the internet connection, I'm not behind a
> firewall, and there's plenty of free disk space (862GB). In fact, I just
> upgraded my M1 Mac Studio, so there must be something specific about the MBP
> that the Software Update process is choking on.
>
> The only instructions I can find online are to ERASE THE ENTIRE DISK AND
> REINSTALL VENTURA FROM SCRATCH -- which is not a viable option for me.
>
> Any suggestions?
> -Carl
>
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