No, I'm not kidding. I am also not speaking about regular joe six pack dial
up support either. I was specifically commenting on their web hosting support
which is a topic which started this little OT thread. Of course their
commercial web hosting customers are going to get better support than some
guy giving them twenty bucks a month!!
Bill Becker wrote:
> At 21:26 -0400 06/28/2001, Adam Russell wrote:
> >I had occasion to need technical support from earthlink when I had
> >some trouble
> >deploying some perl cgi scripts for a site I was working on a few
> >months back. I
> >would rate their assistance very highy. The support staff I taked to were
> >conversant in perl and were a big help.
>
> You're kidding, right? Most of the people I've talked to are dolts.
> Had I followed their advice, it would have crashed my system and
> forced a rebuild. Beware! you must be new to the earthstink realm,
> perhaps from an ISP they've taken over? Eventually, you will get the
> same quality of service I've been getting for a year now...
