On Feb 16, 2010, at 6:33 PM, Patrick Burleson wrote:
> Should I be open about that, or should I should keep my mouth shut, hunker 
> down and do the best I can?

If we're talking about paid-for software I wouldn't advertise the fact that 
it's a side project. When I read things like that as a customer, they turn me 
away. As a customer I'm not particularly interested in why you're not 
delivering that update that is overdue (due to bugs, due to promises or due to 
any other reason). Hearing it's because you have a day job and just don't have 
the time doesn't solve the issue.

IMHO a good solution is not to commit to updates/fixes you know you can't 
deliver. That of course is much easier if the current release version is rock 
solid and doesn't make users wait for an update.

Regards
Markus
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______________________________
Markus Spoettl
<http://www.rubitrack.com>


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