Because I wanna to be like Daniel Jalkut when I grow up, I recently decided to start a blog.
I just finished my first post, and it's about some of my interactions with customers in the wake of this big MacHeist promo I did a while back and my quest to understand some of the bizarre support interactions I've had: http://dangrover.com/?action=view&url=toward-a-grand-unified-theory-of-n00bs I hope this is of interest to the list and me know what you think! Dan
