Why are you showing up in my inbox? I don't like this new Yahoo, I want my old one back!
Seriously though, Dan, your post is fantastic. It reminds me of this customer support issue I had last month. Thankfully, i never heard back after the last email. I wasn't sure what I'd do if my 'learn how to use your computer' gambit failed. (app and person names are removed to protect the innocent, but the conversation is still painfully funny) > Hi Customer - my app is not an iPhone app, and is not managed through iTunes. > Since it is sitting on your desktop, please drag it from the desktop to the > trash can in the Dock. > > http://www.thexlab.com/faqs/uninstallingapps.html > > Cheers, > Aaron > > On Jan 7, 2010, at 5:20 PM, a customer wrote: > >> Aaron, your app is not one of my apps on my ipod. It doesn't show on my >> itunes apps. It is however on my desktop, and their is no way that I see to >> delete it or move it to the trash. I either need further instructions from >> your end, or to be removed from your end, or a contact phone number. If I am >> having problems with this you can bet I'm not the only one. >> >> On Wed, Jan 6, 2010 at 12:28 PM, Aaron Brethorst wrote: >> delete it like any other mac app. >> >> On Jan 6, 2010, at 4:20 AM, a customer wrote: >> >> > How do I delete your app? I no longer want it. >> >> On Feb 18, 2010, at 3:42 AM, dangrover1 wrote: > Because I wanna to be like Daniel Jalkut when I grow up, I recently decided > to start a blog. > > I just finished my first post, and it's about some of my interactions with > customers in the wake of this big MacHeist promo I did a while back and my > quest to understand some of the bizarre support interactions I've had: > > http://dangrover.com/?action=view&url=toward-a-grand-unified-theory-of-n00bs > > I hope this is of interest to the list and me know what you think! > > Dan > > [Non-text portions of this message have been removed] ------------------------------------ MacSB email guidelines: http://tinyurl.com/2g55d6 Use MacSB-Talk for off topic messages: http://groups.google.com/group/macsb-talk Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/macsb/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/macsb/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
