On Thu, Apr 1, 2010 at 9:51 AM, Markus Spoettl < [email protected]> wrote:
> > > You say it's been a lifesaver but how exactly so? I mean other than the > possibility of making a FAQ entry out of an answer which is cool and I wish > my system - Mail.app - had that. > > No not, by making a FAQ entries, but simply by having in place a site where I can track requests, their history and set the status and priority of them. Much of this could probably be done in Mail but a dedicated site like this makes for a better environment to manage it and I wouldn't like my email inbox getting cluttered with this stuff. Ben [Non-text portions of this message have been removed]
