Hello Tony.
> I've used a few different approaches over the last couple of years: Redmine, 
> GetSatisfaction and finally TenderApp. I've settled on Tender for the 
> following reasons:
> 

I've tried all those services and somehow found that non really suited my 
needs. I like that TenderApp interfaces with Lighthouse - this is where I 
manage my tickets. But I found the user facing side to be a bit too 
complicated. Would love to have something simpler. Besides Tender, do you also 
provide a public support email address? Do you pull this into a private tender 
board?


Markus

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