Hello Rob,

> The longest I've gone without Internet access since the early 2000s is about 
> a week, which is about the maximum tolerance level of most customers before 
> they get upset. If we know we'll be slow to respond, we make sure the support 
> system's autoresponder tells the customer.

I did the same during my last holiday and always tried to check my mail at 
least once a day. This is probably not possible during my next vacation (trip 
to Canada), but it's good to hear that others do it similar.

Markus




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