Le 2010-04-02 à 22:10, Neil Lee a écrit : > > Another option, if you prefer more control (i.e. hosting it yourself) is > HelpSpot[3], which we also tried. A lot of people I know love it, and the > support is *excellent*, so that might be a good option if you've got a server > you can install it on. > > [3]:http://www.helpspot.com/
Oh, my mistake - they do offer a hosted version now. I guess the big downside with HelpSpot (I should have mentioned this) is it's not cheap. But it's a high quality product, and as I said, they do support well. You'd expect this, coming from a company that makes customer support software, though! Neil
