On Fri, Apr 9, 2010 at 3:27 AM, Chuck Soper <[email protected]> wrote:

> I'm considering using ZenDesk. Do you know if there's a way for users to
> add
> attachments?
>
Yes: you can setup ZenDesk to collect support requests from an email address
and the attachments are included in the issue that's created.


> Also, is there an exit strategy? For example, if you leave ZenDesk
> is there some way to being your data with you in form that's readable?
>
You can access the tickets in CSV and RSS formats.

Ben


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