I consider online only help a huge negative when I am looking for an application. While the Internet is frequently available it isn't guaranteed to available. If my only resort for help is your website, I'm screwed. The only time I dive for documentation is when I can't just figure something out. Online only help is only help when you are online. An application is not complete (in my not so humble opinion) if it does not include documentation.
However, supplementary documentation is a perfect candidate for hosting. Tips, video tutorials, forums and wikis are great assets to your app that may not make sense including inside your app. Just my opinion, Kevin On Aug 09, 2010, at 11:01, Jon Buys wrote: > Hello, > > I'm writing the help for my app, and finding the standard Mac help > books increasingly frustrating. It would be so much easier to simply > setup a portion of my website to host the help. > > What is the general consensus for including help with the app vs > making help available online? > > Thanks, > > Jon > > > ------------------------------------ > > MacSB email guidelines: http://tinyurl.com/2g55d6 > Use MacSB-Talk for off topic messages: > http://groups.google.com/group/macsb-talk > Yahoo! Groups Links > > >
