Hello All, here is one of the rare occasions when I feel it is  
absolutely a necessity to post an off-topic note to these lists, as I  
believe this is truly of the utmost import to the blind / VI community.

the below article / plea is by Bernard Maldonado, of The Solona  
Captcha Service.

http://www.solona.net

   My sincere apologies to those of you who'd rather not receive this.  
Please do feel free to delete this rather lengthy note if you so choose…

   to all other readers, I do hope you'll give this note your serious  
attention as this is truly a beneficial service to us, in the extreme…

   thanks so much for your time and do have a lovely day / evening,  
wherever you may be!…

Sincerely,

Cara Quinn

---

   I'm not going to beat around the bush in this article.

The bottom line is that I have failed to attract Volunteer Operators  
for Solona.  I am basically still a one man show!  I am thankful for  
'Xavier' from London who does serve when he can, but his schedule is  
full with work-related activities.

My original marketing strategy did not work, so I have a new plan and  
hopefully it will work better in future months.

In fact, the best response was from an article published by Dean  
Martineau from Top Dot Enterprises in his Top 10 Tech Tidbits for  
Thursday Newsletter.  I am very grateful for his willingness to  
include a piece about Solona.  Even though I didn't get any volunteers  
from that group, it was a really effective campaign, and I would like  
to recognize Dean's Newsletter as a great resource.

I realize now that many people need to be reached in order to yield a  
small number of volunteer operators.  The process of getting volunteer  
operators is simply taking more time.  I still believe that the  
process will work.

The main problem is that I cannot continue to provide night time  
Captcha Solutions by myself.  Why?  It's not healthy, and it has a  
profound impact on my daily productivity.  Inconsistent sleep patterns  
are difficult for me to tolerate on a regular basis.

Moreover, it is not fair to the users who submit captchas that never  
get solved.  Luckily, I don't miss many, but I certainly do miss  
some.  I took pride in providing service at all hours of the day and  
night, but now I realize that I'm harming the integrity of Solona  
since the quality of my service during these night time hours is lower  
than during the daytime.

I am going to start turning the status to "Off" during my sleep hours,  
which are basically from 11 PM CST to 6:30 AM CST.

The Status will be "On" during all other hours as much as possible.

This is the only way I can sustain a high quality service for Solona  
Users until there are more operators in the proper time zones to  
provide around the clock attention.

I consider this a move in the right direction.  It means that Solona  
will continue to provide high quality service during hours that are  
manageable.  Once Operators are online during those deep night hours,  
the high quality service will be even more prevalent around the clock.

Once there are operators available during my sleeping hours, then the  
status will be updated.

The good news is that you have an opportunity to help.

How?  By being an Ambassador for Solona.  If every Solona.net user  
would just ask one sighted person to be a Volunteer Operator, the  
results would likely be tremendous.  There are over 1,000 registered  
users.  Try to imagine the impact.

If you care about the  free service that Solona provides; if you want  
to see Solona be a sustained service, then take action!

Ask someone at your place of worship, ask a family member, ask a  
teacher, talk about it in your podcast, write about it in your blog,  
talk to school friends.  Solona works well for people who sit at a  
desk for several hours and can take 20 seconds or so from time to time  
to browse to a different window.  On the other hand, almost anyone can  
be an Operator from home:  sitting on sofa with a netbook, or while  
sitting in a home office.

The good thing is that Solona is not invasive at all.  The Operator  
dictates when he/she is available to serve.

One thing you can do is show people how it works.  You know how simple  
it is.  Just ask someone to take a moment and watch how you do it.   
Maybe they will like what they see and want to get involved.

I am doing my part to provide a high quality service that meets the  
needs of people who need help solving captchas independently.  Please  
do your part to find sighted operators who can join me in this quest.

I would like to take a moment and talk about the website design.   
Currently, the Solona.net website is not very friendly for sighted  
people.  What I mean is that it is designed for people who use screen  
readers.  The next site update is scheduled for late August. early  
September.  The site will include a clear process for interested  
parties to register as an operator and obtain one on one training to  
be an operator.  The color scheme will be more friendly for sighted  
people, as well.

The reason I mention this is that you can't simply say to someone:  
"just go to the website" (at least until September).  Rather, you need  
to talk about it and even show it to people so that they see how it  
works and how meaningful it is to so many people.

Here is a link to a Volunteer document that describes how Solona  
Operators work, and answers many questions about working with Solona.   
Download it, read it, publish it, refer to it, ask me questions if you  
need clarification.  Give it to people you think might like to be  
operators.

  Keep in touch with me via Twitter (@solona) or email ([email protected] 
) and let me know if you have a prospect that wants me to contact them.

In the meantime, I will implement the Marketing Plan for Volunteers.   
Between both efforts, there should be some new volunteer operators.

In order for Solona to work well at all hours of the day and night,  
there needs to be people in Australia and New Zealand solving  
Captchas.  This timezone is perfectly located to provide opposite work  
from all North American time zones.

Thanks to everyone who supports Solona.

Bernard Maldonado
Solona Captcha Solution Service
[email protected]
skype:  bernardmaldonado



---



Solona Volunteer Overview



Do you have 15 seconds to spare?  That’s all it takes for you to make  
a positive difference for visually impaired people from all over the  
world who surf the Internet.



Solona is a Captcha Solution Service.  Volunteers provide real-time  
web-based assistance to people when they encounter an inaccessible  
Captcha on a website.  Since Solona is not an automated service, it is  
important to have volunteers available as much as possible during a 24  
hour period.  This is made possible by establishing volunteers in  
different time zones around the world.



You might be asking “What is a Captcha?”  A Captcha is a security  
device used on websites to minimize automated posts, blog replies, and  
automated registrations by spammers.  You know it’s a Captcha when it  
says “Enter the words you see in the box above” or “Are you really  
human, prove it?”  A Captcha is usually a word (or group of letters)  
represented in a graphic that must be typed into a text box before a  
user can proceed with the task.  Most Captchas are inaccessible to  
visually impaired people since they are only in a graphic format.  You  
might be asking “Well, what about those audio buttons?”  Those are  
very poor quality and it is very difficult to understand what they are  
saying.  Try one and you’ll understand.



If you are looking for a way to help others without having to leave  
your house, raise money, or make phone calls, then Solona may be for  
you.



Is It Easy to Volunteer With Solona?  Absolutely!  Solona makes it  
very easy.  In fact, you make the rules:

-Wherever you want (home, office, sofa, mall, library, )

-Whenever you want (morning, day, night, deep night)  Can’t sleep?   
Solve Captchas!

-As long as you want (1 minute, 10 minutes, 1 hour, 10 hours, …..?)   
There is no schedule to manage, or coordinate.  It’s a matter of you  
working when you want, and when it’s convenient for you.  It’s only a  
matter of logging in and logging out.

-No software to install; training is very fast and easy.



What Equipment do I Need?

-Any computer with an Internet connection and browser

-Push email enabled on mobile device (for notifications) is preferred,  
ie: blackberry.  Why do I need a Push email Phone?  Because it’s the  
fastest and most reliable notification method available currently.   
Otherwise, browser notification works fine.



Common Questions:

-Do I have to talk to anyone?  Do I have to see anyone?  No, not at  
all!  It’s all over the Internet and it is anonymous.  The users do  
not know the operator and the operator does not know who the users are.



-Do I need any special software or programs?  No.  Just the browser.



-Do the people know my identity when I am solving Captchas?  No, you  
won’t know who is sending you a Captcha, and the other person will not  
know who is solving it.  The entire process is anonymous.





Is it Difficult to Solve a Captcha?  Not at all!  It’s just a matter  
of looking at the image and typing what you see:  letters, numbers,  
words, and sometimes characters.  The whole process takes about 15  
seconds.  If for some reason you cannot solve the Captcha at that  
moment, simply let it go.  Another operator will solve it.  Maybe you  
can get the next one.  Once you solve a Captcha, you can go back to  
what you were doing.



OK, I Want to be an Operator. How do I get Started?  It’s easy to get  
started.  First, fill out the Online Volunteer Form.  Once your  
information is received, you will be contacted to schedule a brief  
training session and then you can get started.



Still want learn more?  Keep Reading for more information.



Here’s How it Works:  After you become an Operator ..... You sign into  
your Solona.net Operator Account and activate notifications.  Once you  
do that, you will start receiving mobile email notifications that a  
Captcha is ready for you to solve.  You decide if you are available or  
not when you receive a notification.  When you want to stop receiving  
emails, you log back into your Solona.net Operator Account and disable  
notifications.  Once that is done, you will no longer receive anymore  
notifications until the next time you are ready to volunteer again.



While your notification status is active, you will receive an email  
notification to your mobile device every time a user submits a Captcha  
for solving.  If you are available to solve it, all you have to do is  
open the Solona.net browser page and solve the Captcha – a total  
process time of about 15 seconds.  If you are unavailable, simply let  
it go by and maybe you will get the next one.  The beauty of Solona  
Operators is that someone will always solve the Captcha even if you  
cannot at that moment.



Solving Captchas can be integrated to any computer activity and it  
won’t get in your way at all.  You don’t have to look at the Solona  
website until you receive an email notification and decide that you  
want to solve a Captcha.  The email is informational only.  You do not  
reply to anyone.

You are in complete control of when you are volunteering and what you  
do while you are volunteering.



What does the image look like with the Captcha?  Normally, the image  
is a partial screen capture that includes the Captcha which needs to  
be solved.  Once you have identified the Captcha on the image, you  
type the value, normally one word or two words, in the text box below  
the image and click ‘Send’.  That’s literally it.  The whole process  
takes around 15 seconds and does not have to interfere at all with  
your task or your computer use.







Why Does Solona Exist?



So many websites use Captchas to limit the amount of Spam or rogue  
account registrations that take place on their website.  These Captcha  
devices make it literally impossible for a visually impaired person to  
register or post on a website.  Solona provides an interface for blind  
and visually impaired users to independently solve Captchas and  
proceed with their intended task.



You might be saying “yeah, but I’ve seen audio symbols and handicapped  
icons next to those Captcha things.  So why can’t they use those?”   
That is an understandable question.  The problem with those audio  
Captchas is that the audio quality is so difficult to understand that  
they are, in most cases, are not a reliable alternative for a blind  
person.  In case you’re wondering, give it a shot for yourself and see  
if you can understand the audio speech.



You might be wondering “Wow, but isn’t there a way to automate this so  
that operators are not necessary?”  Well, it’s not that easy.  There  
are so many different kinds of Captchas, and so many sites that use  
Captchas differently.  There is not any reliable way to ensure a high  
degree of accuracy in an automated format.



So as you can see, Solona fills a need for blind and visually impaired  
people when it comes to solving Captchas.  If you like what you see,  
then take a moment and consider whether or not you want to be a  
volunteer.  It’s easier than you think!





If you have any questions, or want to discuss this opportunity, please  
contact:



Bernard Maldonado

Solona Captcha Solution Service

  HYPERLINK "mailto:[email protected]"; [email protected]

skype:  bernardmaldonado



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