Hello, Some time ago I came across a reference to an Apple Document called "My Mac Cheat Sheet". The Apple Knowledge Base article contains a link to a PDF document where you can record specifications about your Mac, such as the serial number, amount of memory, hard drive space, along with information about your Internet Service Provider, email addresses, etc. This is typically the sort of information you might need when you call up for support.
You can download this from: http://support.apple.com/kb/HT2471 (My Mac Cheat Sheet) The document also has the telephone number for (U.S.) Apple Technical Support. I just select all (Command-A) when the document opens in Preview, copy the contents (Command-C), and then paste this into a TextEdit or Pages window so that I can insert any information I want to record on this page. I'm appending instructions on how to find your serial number: To find the serial number of your Mac: 1. Bring up "About This Mac" from the menu bar (VO-M to Apple Menu, then arrow down) 2. In the "About This Mac" window, VO-Left arrow to the operating system version (e.g. you'll hear "Version 10.5.8") 3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5 if you don't have your mouse cursor set to track your VoiceOver cursor. 4. Click twice with VO-Shift-Space by holding down the Control, Option, and Shift keys and tapping the space bar. 5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to get the new serial number setting announced. 6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the clipboard. You can paste this into a TextEdit window with Command-C, and it should say "Serial Number" followed by a string of perhaps 12 letters and numbers that is your serial number. To find out your current processor speed and memory, VO-Right Arrow to the fields for "Processor" and "Memory" in the "About This Mac" window and use VO-Shift-C to copy this information. For more detailed information about your Mac's hardware, Software, and Network configuration, VO-Right Arrow and press (VO-Space) the "More Info" pop up button. This brings up the System Profiler window. Interact with and select an item from the contents table (e.g. Hardware, Network, Software, or specific items under each category), then tab or VO-J to the corresponding detailed information breakdown. For example, interact and select "Hardware", then tab or VO-J to the Hardware Overview which lists your Model Name, Processor and Memory details, Bus speed, Serial number, and other details. Copy and paste works here (it doesn't on the "About This Mac" entries, which is why VO-Shift-C is recommended there). Remember to close the "System Profiler" or "About This Mac" window with Command-W when you are done. Cheers, Esther --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~----------~----~----~----~------~----~------~--~---
