Hi Marie,

Yes you're right, Acessibility are generally very good when contacted. Even 
if for some reason they cannot fix something immediately or implement a 
feature straight away, they will generally be curteous enough to send you an 
acknowledgement that is personalized.

Take care

James
----- Original Message ----- 
From: "Marie Howarth" <[email protected]>
To: <[email protected]>
Sent: Thursday, September 03, 2009 3:52 PM
Subject: Re: Query about Voice Over issues in Snow Leopard


>
> James,
> with any update, things get broken. on the whole everything seems to
> be working as it should for me. things have changed in some instances
> and I think that has caused a little confusion. I think apple have
> done a good job without opening it up to other people, and to be
> honest, I am not sure if opening testing up is often a good idea.
> Especially from the marketing point of view. apple like to keep things
> under raps and if the testing was opened up more, I do believe that
> would be harder to maintain.
> in short, not sure all of the bugs are necessarily voice over lack of
> testing related. and as i said, with any update, major one at that,
> there will be things that don't work just right. accessibility are
> usually great and if people email them with genuine bugs, I'm sure
> they will be fixed.
>
> On Sep 3, 2009, at 12:06 PM, James & Nash wrote:
>
>>
>> Hi folks,
>>
>> I've been following with interest all the issues that people have been
>> reporting on the list since they upgraded to Snow Leopard. This
>> makes me
>> wonder how thoroughly Apple tested Voice over with its new additions
>> before
>> releasing. Now before anyone gets offended, I think it's a fair
>> question.
>> The new features of VO sound great, but is it possible that something
>> somewhere broke when they introduced some of them? I am wondering
>> too if
>> some of the issue people are reporting were made apparent to beta
>> testers.
>>
>> I think that this is the problem with Apple's beta program. Perhaps
>> they
>> should open it up to more people - those who are not developers for
>> instance. In doing so, they might get more feedback as some people
>> would use
>> Voice Over diferently and do things in alternative ways to other
>> people.
>>
>>
>>
>> Take care
>>
>> James
>>
>>
>> >
>
>
> >
> 


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