Some people don't have Facebook or Twitter as yet so Can you make announcements in your FS Cast Jonnathan? Big please!
Kawal. P.s. I have no idea of how to make a facebook account thus I don't have one! > On 13 May 2014, at 03:22 am, Jonathan Mosen <[email protected]> wrote: > > Hi Teresa, what you are talking about in this instance is the firmware, not > drivers. I'm pointing this out not to be pedantic, but because in a Mac > context, FS writes the firmware, Apple does the drivers. So when we don't > make a distinction between firmware and drivers, it can cause confusion about > who customers need to call when they have questions or suggestions. > Regarding not knowing when new firmware is out, that's a fair criticism and > we'll fix this. I'd suggest, if you have Twitter or Facebook, connecting with > FS there. Announcements will be made in future about firmware updates for > Focus Blue. > On Twitter, they are @FreedomSci, and on FaceBook go to > https://www.facebook.com/FreedomScientificInc > I can promise very cool things in the very near future. > Jonathan >> On 13/05/2014, at 2:08 pm, Teresa Cochran <[email protected]> wrote: >> >> It is possible to update drivers on the display without sending it to >> Freedom scientific. i have done it once. Some confusion arose when I >> realized that my older model cannot be updated to 4.93. I also don't know >> when updates are available, and this would be helpful. Fortunately, however, >> my display is working fine thus far. >> >> teresa >> >> Visualize whirled peas. >> >>> On May 12, 2014, at 6:59 PM, Jonathan Mosen <[email protected]> wrote: >>> >>> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, connected >>> to a Macbook Air mid-2013 running Mavericks. Apple not only have the >>> drivers, they also include them in iOS. >>> When you say the display is horrible in USB, there are no specifics I can >>> respond to I'm afraid. People who can help really need you to tell them >>> what specifically you consider horrible, what you're doing, what results >>> you are hoping for and what results you get. And obviously I'm very keen to >>> be helpful because you're right, any Braille display is an investment that >>> should last you a long time. >>> I can only tell you that drivers exist and are functioning for many people >>> but not for some others. I'm not at all minimising your frustration but >>> that is why I attempted to explain the relationship between a Braille >>> display and the screen reader developer in my previous message. >>> Apple Braille can be quite quirky, and that's the case with any display. >>> But if it's not working at all, then that's something Freedom Scientific is >>> always happy to help any screen reader developer work on if they need help. >>> The fact that the Focus family is working, and working well for many >>> customers, is testimony to the fact that Apple not only have the drivers >>> but the documentation to have written the drivers. >>> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. :). >>> >>> Jonathan >>>> On 13/05/2014, at 1:40 pm, Eugenia Firth <[email protected]> wrote: >>>> >>>> Hi Jonathan >>>> Okay, but the only problem is that Apple says that freedom scientific has >>>> to turn in driver information to them I was told that my focus 14 could >>>> run on any computer. It will not pair with a Mac, and I know that this is >>>> just not like him Braille display that's the problem because another focus >>>> 14 will not pair with other Macintosh computers. The other thing is, mine >>>> is horrible even in USB mode. This display is so bad even in USB mode that >>>> it's almost unusable. >>>> >>>> I am sure that you can agree, I hope, that Braille displays are too >>>> expensive not to stay working once you get one. This situation is making >>>> me a little nervous about the long-term use of this display because how do >>>> I know that, even if it is fixed for now, it won't become unfixed down the >>>> road. These displays absolutely must work for a reasonable length of time >>>> for it to be worth it for us to pay the kind of money that we pay. >>>> Regards, >>>> Gigi >>>> >>>> Sent from my iPhone >>>> >>>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <[email protected]> wrote: >>>>> >>>>> Hi Gigi and all, I'd like to try and set some expectations regarding what >>>>> customers should expect from what companies when it comes to Braille >>>>> displays. >>>>> Kawl wrote to me a few days ago, and once we got past some terminology, I >>>>> established what he wanted was the ability to install Focus Blue firmware >>>>> updates via the Mac. >>>>> Freedom Scientific presently doesn't produce any Mac software, but I >>>>> agree that it's not unreasonable to hope that if you've brought some >>>>> hardware to run on your Mac, you can upgrade it via that Mac. I can't >>>>> give any commitments at this point but I do want you and the list to know >>>>> that the request has been passed on and it is being taken seriously. >>>>> Certainly firmware upgrades are the responsibility of the Braille display >>>>> manufacturer, whoever that manufacturer is. >>>>> There is another issue, and that involves some displays apparently not >>>>> working on certain variations of Mac. In this case, if the device is >>>>> working properly in all other situations, this is most likely to be an >>>>> issue for Apple to resolve. Any screen reader developer, in this case >>>>> VoiceOver, writes their own drivers to interface with a Braille display. >>>>> The only drivers Freedom Scientific write are for JAWS, which they also >>>>> produce. From time to time, something may happen which breaks support for >>>>> certain displays, and naturally this is highly frustrating for those >>>>> affected. >>>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This >>>>> doesn't help anyone who is having trouble, but it does suggest that the >>>>> problem may be isolated to certain kinds of Mac, or even certain kinds of >>>>> Mac produced at a certain time, so Apple Accessibility is your best bet >>>>> for this. Like any tricky software issue, the more data Apple can get, >>>>> I'm sure the more likely it will be that they can isolate and ultimately >>>>> solve the problem. >>>>> I hope that's of some help. >>>>> Jonathan >>>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <[email protected]> wrote: >>>>>> >>>>>> Hi there ' >>>>>> I hope it works, but I might point out that if you call Freedom >>>>>> Scientific about your braille display like I did and you mention the >>>>>> words Macintosh computer, you are immediately told to call Apple. They >>>>>> won't even talk about it, no matter what your question is. I must say >>>>>> they sort of panicked when I asked about that cd that comes with the >>>>>> Focus 14. I didn't think it had a Mac installer on it since Apple puts >>>>>> those drives on our Macs, but I was hoping. I was told immediately no >>>>>> way should I put that cd in my Mac. They didn't know there was no way I >>>>>> was going to do that unless it was marked for that or they told me to do >>>>>> it. >>>>>> >>>>>> Regards, >>>>>> Gigi >>>>>> >>>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <[email protected]> wrote: >>>>>>> >>>>>>> I have written to Apple and to somebody who works in Freedom scientific >>>>>>> to see whether or not we can have firmware drivers as Mac installers. >>>>>>> Hopefully, we will get some results from that soon. >>>>>>> >>>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>>>>>>> <[email protected]> wrote: >>>>>>>> >>>>>>>> Hi Kawal. >>>>>>>> >>>>>>>> It is good to write to apple. It maybe requires a cooperation between >>>>>>>> apple and freedom scientiffic to get it to work again. >>>>>>>> >>>>>>>> Best regards Annie. >>>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <[email protected]>: >>>>>>>>> >>>>>>>>> I have written to Apple access ability or is it the other way round! >>>>>>>>> To discuss with Freedom scientific. Hopefully, I will have a response >>>>>>>>> soon, and will share it with you all. I have also written an email to >>>>>>>>> Jonathan Mosen to ask him to encourage freedom scientific to put Mac >>>>>>>>> installers of their products on their website. >>>>>>>>> >>>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>>>>>>> <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> Hi Kawal. >>>>>>>>>> >>>>>>>>>> I have 2 macs here, on the older mac it works on this mac from 2011 >>>>>>>>>> it will not load the driver as you said. I can not figure out what's >>>>>>>>>> going wrong. >>>>>>>>>> >>>>>>>>>> Best regards Annie. >>>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <[email protected]>: >>>>>>>>>>> >>>>>>>>>>> it has nothing to do with the model, as the driver is stalled on >>>>>>>>>>> the bell display successfully. It is when you try and connect this >>>>>>>>>>> displayed via Bluetooth with the Mac. >>>>>>>>>>> >>>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <[email protected]> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and >>>>>>>>>>>> it has updated perfectly. Is this possibly a difference between >>>>>>>>>>>> older and newer models? >>>>>>>>>>>> >>>>>>>>>>>> Teresa >>>>>>>>>>>> >>>>>>>>>>>> Visualize whirled peas. >>>>>>>>>>>> >>>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <[email protected]> >>>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hello. >>>>>>>>>>>>> >>>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not >>>>>>>>>>>>> pair to the Mac via Bluetooth as it says Failed to load Driver. >>>>>>>>>>>>> >>>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>>>>>>> >>>>>>>>>>>>> Kawal. >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>>>>> send an email to [email protected]. >>>>>>>>>>>>> To post to this group, send email to >>>>>>>>>>>>> [email protected]. >>>>>>>>>>>>> Visit this group at 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>>>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>> send an email to [email protected]. >>>>>>>>>> To post to this group, send email to [email protected]. >>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected]. >>>>>>>>> To post to this group, send email to [email protected]. >>>>>>>>> Visit this group at 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