Hi John,
Done.
Thx.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of John Panarese
Sent: Monday, May 19, 2014 10:11 AM
To: [email protected]
Subject: Re: reinstalling OS

   Sometimes, you need to toggle VO off and then back on and those screens
will be read as expected.  I would report that experience to accessibility
though.  Better they hear about it.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain
Lion

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




On May 19, 2014, at 9:18 AM, Amy Ruell <[email protected]> wrote:

> Hi, Actually, the screen did not read the resulting next screen, which 
> told me to log into the app store with my username and password. Had 
> to get a sightling to put me into the box. Then installation proceeded
normally.
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of John Panarese
> Sent: Monday, May 19, 2014 8:57 AM
> To: [email protected]
> Subject: Re: reinstalling OS
> 
>   You shouldn't have to turn off VO.  Or, you shouldn't have to do so.  
> You can always toggle it off for a few seconds and turn it back on to 
> see if that does, by chance, change something.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, [email protected]
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
> Mountain Lion
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> 
> On May 19, 2014, at 6:45 AM, Amy Ruell <[email protected]> wrote:
> 
>> Hello all,
>> Have been trying without success to connect a Baum display via 
>> Bluetooth
> on the Mac. Spoke at length with Apple support yesterday. After 
> verifying that I was proceeding correctly, they suggested that I 
> reinstall the OS. I selected the "reinstall" option and pressed 
> continue, agreed to the license terms and to allow Apple to verify the 
> authenticity of my computer, but VO says "install os to Mavrics image" and
appears not to be moving.
>> Do I need to turn VO off?
>> Thanks.
>> Amy
>> 
>> 
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