Hi Søren and Anne.
The only message i get is that read iris has no windows. As I
understand it, I should be able to open the progrem, wether it finds a
scanner or not, is that not true? I ought to be able to registrate the
program. I am a bit confused.

I am really disappointed.

I will try to get the money back for the program, but most of all, I
would have loved, if I could use the program. I am scanning a lot of
books evry month, and I wuld love to use my mac for that.

Best regards Annie.

2009/10/3, Søren Jensen <[email protected]>:
>
> Hi Anni.
>
> Have you checked if there are more than one window opened when you try
> to open Readiris? You can try to bring up the window chooser by
> pressing vo f2 twice and see if there are any alerts you have to read
> before the program opens.
> Best regards
> Søren Jensen
> Mail & MSN:
> [email protected]
> Website:
> http://www.coolfortheblind.dk/
>
> On Oct 2, 2009, at 11:42 PM, Annie Skov Nielsen wrote:
>
>>
>> Hi again.
>>
>> Now I have reinstalled my mac, but it has not helped. I have
>> downloaded read iris 12, and installed it, but I can still not open
>> the program. What can I have done wrong. Can it be something with a
>> cursor, any hint would be wellcome.
>> Best regards Annie.
>>
>> 2009/10/2, Annie Skov Nielsen <[email protected]>:
>>> Hi again.
>>>
>>> I have decided to try to reinstall my mac. When I have reinstalled
>>> it,
>>> I will try to install read iris at first before anything else. But do
>>> I have to install vuescan before read iris.
>>>
>>> Best regards Annie.
>>>
>>> 2009/10/2, Annie Skov Nielsen <[email protected]>:
>>>> Hi anne.
>>>>
>>>> I also have to use vuescan. Because I can not find any driver for my
>>>> scanner and mac, but it works perfect in vuescan.
>>>>
>>>> But what happens to me is that iris read does not open, when I try
>>>> to
>>>> open it. I have snowleopard and a macbook pro, with a verry quick
>>>> processor.
>>>>
>>>> I have serial numbers and all I need, would it be possible that you
>>>> could send me the downloadlink, from where you downloaded read iris.
>>>>
>>>> Best regards Annie.
>>>>
>>>> 2009/10/2, Anne Robertson <[email protected]>:
>>>>>
>>>>> Hello Annie,
>>>>>
>>>>> Readiris 12 does work with Snow Leopard. I installed it this
>>>>> morning
>>>>> on a MacBook. However, there may be a problem with your scanner
>>>>> driver. I had to download the latest driver for the scanner, and
>>>>> even
>>>>> then, I needed to use Vuescan to be able to access the scanner
>>>>> driver.
>>>>>
>>>>> So, to make things clear, I use Vuescan to capture the image, and
>>>>> Readiris to perform the OCR. I'm using a Canon scanner.
>>>>>
>>>>> Cheers,
>>>>>
>>>>> Anne
>>>>>
>>>>> On Oct 2, 2009, at 12:37 PM, Annie Skov Nielsen wrote:
>>>>>
>>>>>>
>>>>>> Hi all.
>>>>>>
>>>>>> I have now bought read iris 12 pro for mac.
>>>>>>
>>>>>> But I have problems with it. I have installed it, but I can not
>>>>>> run
>>>>>> the program. I do not know if it has something to do with
>>>>>> voiceover. I
>>>>>> have contacted technical support, but I have not got any answer
>>>>>> from
>>>>>> them yet.
>>>>>>
>>>>>> Do any of you have any suggestions for what I can try?
>>>>>>
>>>>>> Best regards Annie.
>>>>>>>
>>>>>
>>>>>
>>>>>>>>
>>>>>
>>>>
>>>
>>
>> >
>
>
> >
>

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