John, have any of your clients noticed/suffered the VoiceOver lag that is being 
reported on this list?

On Oct 20, 2014, at 10:06 AM, John Panarese <[email protected]> wrote:

>     Well said, Cheryl.  I have no idea what the person is talking about 
> below.  Yosemite went through a rigorous and fairly lengthy testing process.  
> Yosemite is working fine with every client I work with and with friends, 
> blind and sighted alike.  Compared to the first release of Mavericks, 
> Yosemite is running quite well.  Yes, iTunes has changed, but change is not 
> necessarily bad.  Take some time to try to figure things out and explore.
> 
>      Lastly, please do not make unfounded and assumption based accusations 
> about Apple when one has absolutely no idea what they are talking about.  
> There is nothing wrong with voicing opinions, but there is also a logical, 
> common sense line one should use when stating opinions on a public list.
> 
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, [email protected]
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain 
> Lion
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> 
>> On Oct 19, 2014, at 4:26 PM, Cheryl Homiak <[email protected]> wrote:
>> 
>> While I would always support people freely expressing their opinions, I see 
>> some problems with the content of this letter. Because you have submitted 
>> this to this email list, while I will never write anything insulting or 
>> derogatory of anybody here, I do think it is appropriate to express my 
>> concerns about what was written in the same place where you have posted your 
>> opinions. This is by no means a personal critique, confrontation, or in any 
>> way flaming. I do not know the writer and would write the same things if my 
>> best friend had written this.
>> 
>> First of all, unless you participated in the developer beta or the public 
>> beta, this seems to me to be a little hasty. The OS has been out only since 
>> Thursday afternoon so you haven't had much time to work with it or get help 
>> from others. Of course bugs and problems should be pointed out immediately, 
>> but it would seem to me that one should work with a new system for a while 
>> before coming to the conclusions you have come to in your email to 
>> Accessibility. As I recall, you were expressing these views very soon after 
>> the upgrade was released. Even if you did participate in one of the betas, I 
>> would think that you would hold off on such a strong negative response since 
>> you can see from the list traffic that some people - blind and visually 
>> impaired people -  are adapting to the new OS and even enjoying it.
>> 
>> Secondly, what has been written  doesn't appear to be wholly factual and 
>> accurate to me. Yes, the sidebar in iTunes is gone but some people are  
>> finding their music just fine. You don't like the change; maybe there are 
>> changes I don't like. But "it isn't accessible" and "I don't like it" or "I 
>> can't figure this out"   are not synonymous. There have been several posts 
>> where people explained how to work with iTunes without the sidebar and while 
>> some of this specifically talked about Windows, this is also true on the 
>> Mac. The same can be said for spotlight. I am not saying there might not be 
>> any limitations or problems but I am searching and finding, within my own 
>> computer and outside. Just went to Wikipedia to read about Christopher 
>> Columbus for instance. Even the subject line isn't really descriptive of 
>> what is being written. "Voice commands" does not immediately make me think 
>> of voiceover or access for blind people in particular.
>> 
>> Thirdly, the explanations given do not contain concrete replicable details. 
>> You don't mention what various methods you have tried to employ to find your 
>> music in iTunes or to search with spotlight in light of the changes and then 
>> described what happens when you try these strategies. There is nothing here 
>> for anybody in accessibility to really take hold of and run with except for 
>> your citation of the website with the list of bugs.
>> 
>> Fourthly, you bring up trust. I would leave the issue of trust to my 
>> relationships with close friends and God; I do not trust companies, nor do I 
>> distrust them. I evaluate what they are doing related to what I need and use 
>> or don't use the services and products accordingly.
>> 
>> Fifthly, the lack of substantial facts and replicable description is 
>> accompanied by a great amount of angry accusation and emotionally-based 
>> claims that cannot be proven. How do any of us know what those who developed 
>> this OS were thinking? How do you know we all got slapped in the face? You 
>> certainly are not reflecting my view when you write this though certainly 
>> there are probably others who would agree with you. I understand that you 
>> feel that the input of those blind people who participated in betas, which 
>> were both developer and public betas, was not valued on the same level as 
>> reports of other testers about issues other than voiceover, but even if it 
>> could be concretely proven that that is actually true, it is my experience 
>> that if people will not listen to careful and thorough critiques you will 
>> not win their willing attention and cooperation by angry denunciations 
>> either. It works as a vent and all of us have done that at times and I would 
>> have no right to say it should never be done, but I'm not so sure it works 
>> to promote change.
>> 
>> You don't like Yosemite; possibly a lot of people, blind and sighted, don't 
>> like it. On the other hand, a lot of people, blind and sighted, are 
>> downloading and installing it and finding it can be successfully used and 
>> are liking it for the most part. Of course, we would all like a bug-free 
>> environment. We should all express our opinions to each other and Apple and 
>> choose other alternatives if what we have is no longer meeting our needs. 
>> State your opinions freely and openly; even express your anger and 
>> frustration as you see fit. But please don't confuse your opinions and likes 
>> and dislikes with the larger issue of whether the OS is accessible or not 
>> for blind people: at least not while some blind people are successfully 
>> using and enjoying it. Your opinion of Apple and your judgment as to how 
>> usable the OS is for you and your decision as to whether or not you want to 
>> try to work with it are not one and the same as the larger issue of whether 
>> the OS is accessible for blind people or not. I can know that something is 
>> accessible and that others are using it and can decide that I myself don't 
>> like it, don't want to use it, and can declare that I personally find it 
>> lacking, but this does not necessarily mean that it is inaccessible. Usually 
>> we can not claim that anything is fully accessible for blind people; there 
>> are definitely some products and services that we know are totally 
>> inaccessible for us; I would say that Mac OS in general and Yosemite in 
>> particular is largely accessible with some caveats and issues. Whether each 
>> person likes or dislikes the form that the accessibility takes is a separate 
>> discussion, in my opinion is worthy of discussion, but is a very individual 
>> matter.
>> 
>> 
>> -- 
>> Cheryl
>> 
>> I tried and tried to turn over a new leaf.
>> I got crumpled wads of tear-stained paper
>> thrown in the trash!
>> Then God gave me a new heart and life:
>> His joy for my despairing tears!
>> And now, every day:
>> "This I call to mind,
>> and therefore I have hope:
>> The steadfast love of the Lord
>> never ceases;
>> his mercies never come to an end;
>> they are new every morning;
>> great is your faithfulness."
>> (Lamentations 3:21-23 ESV)
>> 
>> 
>> 
>> 
>>> On Oct 19, 2014, at 1:28 AM, Pamela Francis <[email protected]> wrote:
>>> 
>>> Apple has so much broken this OS. I have no idea why they would think of 
>>> releasing it without having paid more attention to what they were doing.
>>> I wrote this to the accessibility email address, even though it may not be 
>>> totally their fault, I can't believe they don't have some input into what 
>>> goes into their new OS.
>>> 
>>> Hello,
>>> I am extremely disappointed with the lack of attention paid to 
>>> accessibility in your latest OS10 release.
>>> You overhauled the look of your software, while not thinking of those of us 
>>> who have grown to trust you with our accessibility needs.
>>> I know many visually impaired beta testers, most under NDA with you per 
>>> each release of both desktop & IOS software.
>>> I realize we are a minority in the big picture of your customer base. 
>>> However, if one has paid money to participate in  your testers program & is 
>>> paid lipservice to what is reported, what good are the testers? Has the 
>>> quality control suffered because the upgrades are now free? 
>>> Aren't we as a disability community owed a description of what we can 
>>> expect in terms we understand? It looks pretty, but acts very much like 
>>> something from a crackerjack box.
>>> I can't get to my music in Itunes because the views I have become used to 
>>> have disappeared. There is no more sidebar.
>>> In spotlight search, which is supposed to search for references outside my 
>>> Mac, I hear either the words button or image in the search results.
>>> How is this useful to me or anyone who would try to use it with no vision?
>>> As I stated earlier, there are those who have been under NDA to attempt to 
>>> alert you of the issues before release. Those same people had enough 
>>> respect for their contracts to not divulge issues that may concern the rest 
>>> of us. However, in return we all got slapped in the face.
>>> There is a site that gathers bugs, along with other content. 
>>> In case you are interested go to www.applevis.com
>>> As has been shown, I doubt any of this will be taken to heart. 
>>> I can only hope.
>>> My next computer, if I need one will be a Windows machine. They are 
>>> cheaper, maybe a little buggy, yet I know what I am getting.
>>> Premium prices should reflect premium quality in every sense of the word.
>>> Pamela Francis            
>>> 
>>> Pam Francis
>>> 
>>> On Oct 18, 2014, at 8:47 PM, Alex Hall <[email protected]> wrote:
>>> 
>>> It's now called Dictation Commands, and is coupled with Dictation. Enable 
>>> it in accessibility preferences, and use it by pressing the same command 
>>> you'd use to start dictation (press that key once more to stop). The 
>>> problem is that VoiceOver is muted during all dictation, which now includes 
>>> issuing commands, so even if a command works, you get no spoken feedback.
>>>> On Oct 18, 2014, at 5:55 PM, Faisal <[email protected]> wrote:
>>>> 
>>>> Hi everyone,
>>>> did they completely do away with voice commands on Yosemite? My key 
>>>> trigger no longer works and I couldn't find it in system preferences.
>>>> Thanks
>>>> 
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>>> 
>>> 
>>> --
>>> Have a great day,
>>> Alex Hall
>>> [email protected]
>>> 
>>> 
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>> 
>> 
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