Hello and if all that fails try a reset using a paper clip or a pin 

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Tim Kilburn
Sent: Monday, October 20, 2014 2:53 PM
To: [email protected]
Subject: Re: Strange problem with accessing my airport extreme

Hi,

With the computer connected via your ethernet cable, turn off the WiFi
adaptor on your Mac.  Go back into Airport Utility and see if it's visible.
If not, check in the "Other BaseStations" menu to the right of the Networks
Scroll area and make sure that Ethernet is checked, then look again to
determine if the router shows up.

Did you have your AppleID in the Back To My Mac section of the BaseStation
pane?  If so, you could attempt to connect using the Other BaseStations menu
located just after the Networks Scroll area.  If it doesn't show up there,
then you probably didn't enter the AppleID info for that resource.

Later...

Tim Kilburn
Fort McMurray, AB Canada

> On Oct 20, 2014, at 12:37 PM, Joseph <[email protected]> wrote:
> 
> Hello,
> I have the connection through ethernet cable running and I can also
connect Wi-Fi. I just cant get into configurations. When I put in the base
station password, nothing at all takes place other than it saying that it's
reading 10.0.1.1 and that's all she wrote.
> 
>> On Oct 20, 2014, at 11:28 AM, Tim Kilburn <[email protected]> wrote:
>> 
>> Hi,
>> 
>> Hmmm is right.  At that point, it should be the BaseStation password that
you need.  So, after going into Airport Utility, pressing cmd-shift-o,
entering the IP Address of the router and the BaseStation password,, it
rejects you?  I just tested it on one of the Extremes I have here at and it
opened as I outlined.  If you have the ability to connect with an ethernet
cable, give that a try as the direct connection should work for sure.
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>>> On Oct 20, 2014, at 10:45 AM, Joseph <[email protected]> wrote:
>>> 
>>> Hello,
>>> Hello Tim,
>>> Here's the situation thus far.
>>> I used command shift o to log into the airport, it displayed 10.0.1.1
but it wouldn't take either my base station password or my wireless
password.
>>> Hummmmmmm!
>>> 
>>>> On Oct 20, 2014, at 9:29 AM, Tim Kilburn <[email protected]> wrote:
>>>> 
>>>> Hi,
>>>> 
>>>> It could have something to do with your network being hidden.  That
shouldn't matter, but it's a possibility.  For now, try connecting to it
manually.  When in Network, System Preferences, determine the IP address of
your Airport.  If it's not easily visible on the main page of your Network
pane, press on the Advanced button and then select the TCP/IP tab.  The
router's IP will be listed there.  It is usually 192.168.1.1 or 10.0.1.1.
When in Airport Utility,, press cmd-shift-o which allows you to access
Airports directly.  You'll likely need to enter your setup password as well.
If this lets you in, then good.  If not, I'll have to think harder.  In
either case, it sounds like a bug report to Apple is necessary.
>>>> 
>>>> HTH.
>>>> 
>>>> Later...
>>>> 
>>>> Tim Kilburn
>>>> Fort McMurray, AB Canada
>>>> 
>>>>> On Oct 20, 2014, at 10:03 AM, Joseph <[email protected]> wrote:
>>>>> 
>>>>> Hello Tim,
>>>>> When I go to system prefs and network, it has my hidden home network
listed as the active network.
>>>>> Do you perhaps have any suggestions?
>>>>> Thanks.
>>>>> 
>>>>>> On Oct 20, 2014, at 8:57 AM, Tim Kilburn <[email protected]> wrote:
>>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> Airport Utility is working fine for me either when accessing from
within my network or from a totally external environment.  Not sure why
yours isn't working.  The usual situations when I've seen that sort of
behaviour is when you're not actually connected to the network that you
think you are.  For example, your Mac has grabbed signal from your
neighbour's WiFi, thus, your Internet works fine but seeing your Airport or
Airports is not available since you're on a different network.
>>>>>> 
>>>>>> Later...
>>>>>> 
>>>>>> Tim Kilburn
>>>>>> Fort McMurray, AB Canada
>>>>>> 
>>>>>>> On Oct 20, 2014, at 8:12 AM, Joseph <[email protected]> wrote:
>>>>>>> 
>>>>>>> Hello list,
>>>>>>> For some reason, I'm no longer able to completely access my airport
extreme configurations. Last Thursday I updated the OS on my iMac and now
when I launch Airport, I see internet working normally but I am unable to
access configurations. Also the app says that it cant find any airport
configurations. Well, that's really strange, because I'm emailing this
message through my extreme and it appears to be working just fine. Both
ethernet and wirelessly. Just cant access and change configurations.
>>>>>>> I'm curious to know if anyone else is having this problem. You know,
in a few weeks I plan on purchasing a new time capsule. But if I won't even
be able to set it up, why spend the money?
>>>>>>> 
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