Hi Mark thanks for all of the suggestions. Taking the account off-line and then back on again did the trick. That's definitely something I'll remember should this ever happen again. Take care, Donna > On Dec 6, 2014, at 2:24 AM, M. Taylor <[email protected]> wrote: > > Hello Donna, > > As I read your message, so many things come to mind: > > 1. > Does the stubborn message appear in the email app of your mobile device? If > so, then perhaps your work computer did not remove it from the mail servers. > > 2. > Is there a web interface for your work email account? If so, login using > your preferred browser and see if the message appears there. > > 3. > Many universities, in California anyway, are now using Google as the host for > their email accounts. Does your university host its own email accounts? or > has it switched over to Google. If it has switched to Google, there may be > an issue with Labels. > > 4. > If you have confirmed that the stubborn message only exists on your Mac, then > perhaps you should try taking the account, containing the stubborn message, > offline, then putting it back online, and then manually synchronizing the > account. > > 5. > From within the Mail application, you can attempt to re-build the database. > > 6. > If all else fails, you can always delete the account, with the stubborn > message, from your Mac, and then re-creating it again. Or, if you just want > to test, you can create a new account, in the Mail application, with the > same credentials as the old one, and see if the message appears in the new > account. > > Finally, there is a way to reset all of the databases in the Mail > application, externally, by deleteing a file/folder but I cannot remember the > exact name/locations of them. I'm certain a quick Google search will net you > the answer. > > Good Luck, > > Mark > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Donna Goodin > Sent: Thursday, December 04, 2014 7:45 PM > To: [email protected] > Subject: can't delete a message sent via Outlook > > Hi all, > > At work I use MS Outlook. I have a message that was sent to me from my > university that I absolutely cannot delete. I've tried closing mail, > restarting the computer, and this message will not go away. this despite the > fact that I have successfully deleted it from my computer at work. Anyone > know what could cause this, and how do I get rid of this stupid message? > thanks, > Donna > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout.
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